Build end‑to‑end test strategy and scenarios, write scripts, manage UAT, and capture evidence aligned to business risk.
Process and controls: Update procedures and controls for the future state, capture approvals, and maintain a clean artefact trail in the project repository.
Stakeholder engagement: Coordinate technology, operations users, controls, Migration Technology Team, and UAT Test Manager. Obtain sign‑off on migration execution, future‑state design choices, and Go/No‑Go.
Operational readiness and training: Prepare runbooks, training, and handover. Provide floor‑walking support on site during dress rehearsals and cutover.
Continuous improvement: Capture lessons learned from each wave and feed improvements into data, process, and testing plans.
Offshore coordination: Co‑manage offshore deliverables, priorities, and quality gates.
Reporting and MI: Produce clear status, RAID, and migration MI for leadership and forums. Create professional decks and present to a global audience.
Stakeholder Management and Leadership
Lead the migration pod and contribute to adjacent workstreams (servicing, facility capture, data, testing).Align with other migration leads on timelines, entry/exit criteria, and test delivery plans.Keep business owners current on impacts, required training, and any interim workarounds discovered in testing.Maintain visibility of parallel process changes and call out dependencies and collisions early.
Decision‑Making and Problem Solving
- Triage data discrepancies and defects from dry runs and production cutovers, agree fixes, and track to closure.