Team Administrator - Online Safety

Please note that this role will close at 00:01 on Monday 22 September, and therefore we advise getting your application in by no later than midnight on Sunday 21 September.

If you would like to apply in Welsh, please email [email protected].

About the Team

The Online Safety Group’s purpose is to ensure UK citizens have a safer life online by implementing and overseeing the requirements under the Online Safety Act 2023. The Group is responsible for delivering online safety policy, supervising online services, and building technical expertise to meet the regime’s aims.

Purpose of the Role

As Team Administrator, you will be responsible for providing effective general administrative support to the Online Safety Group, including reactive diary support to several members of the management team.

This role is a 10-month fixed contract to cover a maternity leave.

Your key responsibilities

• Support to Principals (management team) – diary support with setting up regular and ad hoc meetings (internal and external) and rescheduling meeting clashes when required. Booking rooms and catering for internal/external meetings.
• Support to project workstreams e.g. setting up regular project meetings and large workshops.
• Arranging UK and international travel and accommodation for the team, including processing expenses on Workday and updating our travel expense database in excel to help manage the teams’ travel budget.
• Booking all external training and conference attendance, including raising purchase orders through Workday.
• Maintain the onboarding and leavers process including updating org charts, welcome packs, distribution lists and forwarding all relevant meetings.
• Recruitment support – scheduling interviews, creating interview packs, welcoming candidates when required.
• Proactively update internal team databases and Sharepoint sites.
• Support the organisation of sub-team away days and social events.
• Point of contact for all general admin queries.
• Working closely with the wider admin team and providing cover when needed.
• Flexibility to take on ad hoc projects/work

The skills, knowledge and experience you will need for success

• Executing Plans: You will possess excellentt prioritisation and time management skills. You will have great attention to detail and take pride in your work to ensure delivery of high-quality outputs.
• Articulating Ideas: You will possess clear, friendly and accurate communication skills.
• Harmonising Work: You will be proactive, with a flexible, trustworthy, team-focused approach to tasks and be proactive in offering or seeking assistance when workloads fluctuate.
• Proven ability to work in a responsive, agile and fluid way to meet the requirements of the teams.
• Proficient in Microsoft Office suite and other software packages e.g. Workday and Sharepoint

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well-being on our careers page.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at [email protected] or call 0330 912 1378.

As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. https://careers.ofcom.org.uk/careers/how-we-hire/