Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Position Title: Team Awareness Kit (TAK) Administrator
Location: Washington DC Capital Region
Travel: 25%
Position Summary:
The Team Awareness Kit (TAK) Administrator is responsible for the installation, maintenance, and support of the TAK system within a specific environment, often in a cloud setting. This role ensures the TAK system runs smoothly, troubleshoots issues, and trains users on effectively utilizing the application for mission-critical operations. The TAK Administrator plays a crucial role in enhancing situational awareness and collaboration by ensuring the TAK system is secure, well-integrated, and operationally effective.
Key Responsibilities:
- System Installation and Maintenance: Install, monitor, and maintain TAK systems, often within a cloud environment, ensuring they are up-to-date and secure.
- Troubleshooting and Support: Provide real-time technical support and troubleshooting to users, addressing issues and ensuring uninterrupted operations.
- User Training: Train and assist operators in the effective use of TAK applications for mission-critical tasks, including setting up custom geospatial layers, communication channels, and user permissions.
- Integration and Collaboration: Develop and maintain processes for integrating TAK with other systems, collaborate with cross-functional teams, and establish data-sharing protocols.
- System Configuration: Configure TAK systems to meet specific mission requirements, including setting up custom geospatial layers and user permissions.
- Integrate TAK with P25 communications systems to enable real-time location tracking, mission planning, and status reporting alongside voice interoperability.
- Manage user accounts, access permissions, and encryption settings for TAK applications (ATAK, WinTAK, and WebTAK) in compliance with organizational policies.
- Ensure secure data transfer, plugin functionality, and plugin compatibility with current TAK builds, including management of custom tools or overlays.
- Provide field support for TAK users, including configuration of mobile devices, troubleshooting connectivity issues, and ensuring access to live operational data.
- Security and Compliance: Implement and maintain security measures, including encryption, multi-factor authentication, and continuous monitoring, to meet compliance standards like FISMA High.
- Monitoring and Reporting: Monitor TAK network connections, server performance, and TAK software updates, patches, and enhancements.
- Monitor TAK system performance, availability, and connectivity across end-user devices and backend systems.
- Document TAK system architecture, operational workflows, change logs, and training materials for end users and administrators.
- Communication and Feedback: Serve as a liaison between users and stakeholders, gather feedback, and implement system improvements.
,
Qualifications:
- Experience with TAK: At least 3 years of experience with TAK or related geospatial systems in an operational or technical support role.
- Cloud Computing: Experience with cloud platforms like AWS, Azure, or Google Cloud.
- Security Expertise: Strong understanding of security principles, including FISMA, NIST 800-53, and DISA STIGs.
- Networking Knowledge: Proficiency in network communications, including TCP/IP, multicast, and secure data transmission.
- Troubleshooting: Proven ability to troubleshoot and resolve technical issues in real-time operational environments.
- Data Integration: Experience with data integration processes, APIs, and protocols.
- Must possess or be able to obtain and maintain a security clearance in accordance with agency requirements.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $195,000.00 to $209,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email [email protected].
