Team Manager Advice Line
Company
Location
Truro, England, United Kingdom
Posted At
7/24/2025
Advertise with us by contacting: [email protected]
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Description
Job Description
The Service and Team:
We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.
You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.
The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.
The Role
We have a 0.8 FTE (4 days) post, fixed-term for 12 months.
As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.
The role is subject to an enhanced criminal record disclosure check.
Cornwall Council is committed to safeguarding and is an equal opportunities employer.
What You’ll Need To Succeed
You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Natasha Ellis on [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
The Service and Team:
We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.
You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.
The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.
The Role
We have a 0.8 FTE (4 days) post, fixed-term for 12 months.
As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.
The role is subject to an enhanced criminal record disclosure check.
Cornwall Council is committed to safeguarding and is an equal opportunities employer.
What You’ll Need To Succeed
You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Natasha Ellis on [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Advertise with us by contacting: [email protected]
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