Job Overview
We are recruiting to the post of Team Manager for our busy and dedicated team at CYP CEDS. We are looking for an enthusiastic, innovative and committed Team Manager to work alongside the Service Manager, Lead Family Therapist and Psychology Lead to support staff and to ensure service users are able to access timely and effective treatment. You will ideally have a strong CAMHS, mental health, and/or Children's Service clinical background. A current professional registration is essential - NMC/HCPC.
You will be expected to support the development of all staff and a commitment to meaningful engagement with children & young people suffering from an eating disorder, their families and other stakeholders to help continuously improve our service. Clinicians are encouraged to work in a participatory way so that shared decision making and conversations around formulation/diagnosis and ongoing care are a collaborative endeavour with the people who access our service.
You will need to demonstrate excellent organisation, analytical, written and inter personal/communication skills and be comfortable working under pressure, to tight timescales and making decisions on a daily basis. You will require excellent communication skills to drive progress forward.
Main duties of the job
To take day to day operational management responsibility in the planning, directing and performance management of the work of the Children and Young Person’s Community Eating Disorder Team (CYP CEDS).
The post holder will ensure that service access and delivery is efficient, effective, evidence based, needs led and service user and carer focused. They will provide clear leadership, in partnership with the Head of Service in order to ensure access to timely treatment and intervention by well led and motivated staff that contributes to promoting safety and achievement for all children and young people
The post holder will take the lead in and actively encourage and support staff to build strong links with other providers of community resources and utilise all available resources to meet the identified needs of individual patients. They will ensure that commissioning priorities of the relevant CCG and Council are adhered to and take day to day responsibility for the management and smooth running of the referral, assessment and patient allocation processes.
The post holder will work with the Service Manager and other local senior clinicians to ensure that team performance targets are consistently met by developing and implementing improvement plans as and when necessary
The post holder will offer clinical assessment and intervention in line with registration, CPD and service needs.
Working for our organisation
Team Overview:
The Children and Young Person’s Community Eating Disorder Service provides care for young people up to the age of 18 with a suspected or confirmed eating disorder diagnosis, such as anorexia nervosa and bulimia nervosa. Our multi-disciplinary team includes psychiatrists, psychologists, nurses, a dietician, an OT and psychological therapists. We offer assessment, diagnosis and integrated nutritional, medical and psychological care for people with eating disorders.
Service Overview:
Vincent Square Eating Disorders Service is an all-age service with an adult inpatient ward, day programmes for adult and children, children and young people service and an adult outpatient team. The CYP service is the specialist service provider for patients living in the boroughs of Westminster, Kensington & Chelsea, Hillingdon, Brent and Harrow. The service is currently developing a new CYP intensive community treatment pathway.
The service has a main base in South Kensington in Central London as well as a satellite clinic at Roxborough Road in Harrow. The successful candidate’s preference for working at either site will be taken into consideration, and systems are in place to allow flexible working from home for clinicians which is agreed with your manager and dependent on service need.
Detailed Job Description And Main Responsibilities
- To ensure the effective operational management of the CYP CEDS service in providing services which are in accordance with the objectives of the CYP CEDS / ED service line
- To ensure that services are developed and are of the highest standard in terms of fair access, equality of opportunity and that uphold anti discriminatory practice
- To ensure that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice
- To manage the referrals into the service and allocation of work across the team, ensuring that referrals which are accepted in to the service meets with the eligibility criteria and that other referrals are re-directed to other appropriate agencies
- To work in conjunction with the service leads to develop quality assurance systems that support performance against CYP CEDS KPIs and provide staff with feedback on their performance
- To ensure that all staff are in receipt of regular appraisal and professional development support
- To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required
- Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources
- Formulate and implement plans for the formal treatment and/or management of the child/young person’s problems, based upon an appropriate conceptual framework, and employing methods based upon evidence of efficacy, across the full range of care settings
- Be responsible for implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short term interventions as appropriate to need
- Provide specialist expertise, advice, guidance and consultation to other professionals contributing directly to children and young people’ formulation, diagnosis and treatment plan
Person specification
Education & Qualifications
Essential criteria
- Degree level training and a relevant clinical discipline
- HCPC/ NMC or other relevant professional registration
Desirable criteria
- Additional training / qualifications in relevant CYP CEDS assessment and treatment approaches FBT / FT AN
- Management qualification
- Recent Safeguarding children training
Previous Experience
Essential criteria
- Extensive post qualifying experience of working within a multidisciplinary CYP CEDS team
- Experience of operationally managing a team of multi- disciplinary clinicians
- Experience of Developing and delivering mental health awareness and bespoke CYP CEDS training to non CYP CEDS professionals
- Experience of delivering training to colleagues
Desirable criteria
- Experience of operationally managing a large multidisciplinary team
- Fluent in an additional language
- Experience of managing and supervising others in a clinical and performance management context including appraisal
Core compentencies
Essential criteria
- Able to confidently and competently undertake generic and emergency CYP CEDS assessment
- Understands developmental issues for children and able to adapt interventions accordingly
- Understands the need for and able to competently assess risk
- Understands individual and service safeguarding responsibilities, policy and procedure
- Understands the elements of effective engagement and can apply these to working practice
- Demonstrates excellent written and verbal communication
- Able to foster strong therapeutic alliances
- Understanding of and commitment to the principles and practices of CYP IAT
- Understanding of and commitment to service user involvement, patient led care and choice
- Understands the need for and has experience of undertaking family and parenting work as part of CYP CEDS support
- Understands the importance of assessment that explores and considers individual cultural identity and associated support needs.
- Experience of providing consultation and liaison support to colleagues, referral agencies and services responsible for the care, support and wellbeing of service users and their families/carers
- Able to promote self management and recovery by working with service users and their families to understand their condition and identify and reinforce strengths, resources and coping skills
