Team Manager - UK Corporate Actions

Companyinteractive investor

LocationManchester, England, United Kingdom

Posted At1/22/2026

UK Visa Sponsorship Analytics

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Occupation Type

Finance and investment analysts and advisers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£45,800 (£23.49 per hour)

Occupation rate applies

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Description

Title: Team Manager - UK Corporate Actions

Location: Hybrid - Manchester 3 days on site per week, 2 days remote

Salary: from £37,000

WHO WE ARE:

interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

PURPOSE OF ROLE:

The UK Corporate Actions team forms part of the wider Corporate Actions department within Operations. The team is well‑established and continues to develop as a highly efficient and high‑performing function, delivering first‑class service to our customers through strong control, automation, and a focus on people. We are now seeking a dynamic and driven Team Manager to continue this progression and support the next phase of our growth.

The UK Corporate Actions Team Manager is responsible for leading, coaching and developing the team to deliver high‑quality, regulatory‑compliant processing of all corporate action and dividend events. The role is accountable for ensuring service levels are consistently achieved, operational risk is effectively managed, and a robust control environment is maintained. The Team Manager will champion excellent customer outcomes and support wider departmental initiatives, including deputising for the Operations Manager and contributing to key projects and process improvements.

KEY RESPONSIBILITIES:

Proven ability to lead, coach and develop high performing teams and individuals in a regulated, high risk, deadline driven environment
Clearly communicate company, departmental and operational goals and expectations
Motivate and engage the team, ensuring capability, competence and technical proficiency are continuously assessed, maintained and improved.
Enhance team efficiency through effective resource planning, skills management, succession planning and agile work allocation
Own and develop training for both new and existing team members, identifying opportunities to strengthen Corporate Actions knowledge and develop individual's skills
Ensure timely handling of internal and external queries, including secure messages, telephone calls, emails, escalations and complaint investigations
Act as part of the Operations leadership team, help to shape, lead and implement both short and long term operational strategies and continuous improvement initiatives to deliver operational efficiencies, and build an empowered and motivated team
Keep the Operations Manager fully informed of team performance, risk exposure, resourcing challenges and the team's readiness to respond to operational, regulatory or market driven change

Maintain the first line of risk defence, ensuring risk events are identified and logged in a timely manner, as well as driving remediation of risks, incidents, and process weaknesses; ensure timely completion of corrective actions and continuous improvement to reduce exposure

Maintain the first line of compliance defence, ensuring adherence to processes designed to meet FCA and internal standards, with specific focus on CASS, MiFID, CRS, and Consumer Duty

Build and maintain relations internally in ii and externally across key partners to drive the success of the business

Provide oversight and sign off for complex events, high value elections, system testing and process change, acting as an escalation point for complex or sensitive operational issues, ensuring timely and customer focused resolutions

Support operational projects and system enhancements, ensuring procedures and documentation remain accurate, up to date and aligned with regulatory and audit expectations

Deputise for the Operations Manager as required, supporting wider leadership responsibilities, forums and decision making

Requirements

SKILLS AND REQUIREMENTS:

Proven leadership capability with experience developing high performing teams in a high risk operational environment
Strong understanding of FCA regulatory requirements, including CASS, MiFID, CRS, Consumer Duty and Market Abuse
Proven ability to improve team performance through coaching, feedback, KPIs, quality frameworks and structured development
Excellent communication skills, able to convey complex information clearly across multiple audiences
Ability to work both independently and collaboratively, supporting the wider Operations leadership team
Strong influencing and negotiation skills, able to work confidently with internal and external stakeholders at various levels
Proven ability to identify root causes, implement corrective action and embed improvements to processes, systems and controls
Comfortable working under pressure with the ability to organise and prioritise workloads across time critical deadlines
Strong ability to manage operational risk, departmental processes and resources effectively
Confident analysing and interpreting operational and MI data, with the ability to use Excel, Power BI and other tools to inform decisions and drive improvements

Strong knowledge of corporate actions event types, market infrastructure, taxation and settlement processes.

Benefits

Group Personal Pension Plan - 8% employer contribution and 4% employee contribution
Life Assurance and Group Income Protection
Private Medical Insurance - Provided by Bupa
25 Days Annual Leave, plus bank holidays
Staff Discounts on our investment products
Personal & Well-being Fund - Supporting your physical and mental wellness
Retail Discounts - Savings at a wide range of high street and online retailers
Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle

Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful.

interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or

perceptive.