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We have an exciting new opportunity for a Technical Business Analyst to join us on a 10-month fixed term contract until the end of June 2026, you’ll be involved in new initiatives with artificial intelligence technology with the aim of improving our customer experience and journey.
Reporting into the Project Manager, you’ll translate the vision and delivery components into detailed user stories, traceable to the key changes for our BluePrint programme. The BluePrint programme is built upon the foundation of transformational changes to the Commercial operating model that will deliver the planned GWP, Loss Ratio and Expense Ratio benefits committed to in our strategic business plan.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) towards the end of 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
What you’ll be doing:
- Documenting business requirements and user stories accurately and efficiently
- Mapping process flows to support user stories
- Ensuring programme progress, risks and issues are reported, documented and escalated as required through appropriate governance channels
- Taking ownership and seeing problems through to conclusion
- Developing a deep understanding of the business and technology and actively contributing to the definition of the ‘to be’ business and IT architecture
- Working alongside the Project Manager to ensure effective transition into new BAU operations
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
What you’ll bring:
- Proven experience of working on large scale programmes within financial services
- Knowledge of Agile delivery tooling – e.g. Jira / Confluence, ADO
- Experience understanding and translating complex business requirements
- Ability to challenge senior stakeholders across multiple functions
- Demonstrable experience engaging with business teams to drive change
- Ability to work with a high degree of independence and exercise good judgement
- Continuous improvement mindset
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary of £35,000 - £55,000 dependent on experience
- Discretionary company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Private health cover
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Wellbeing services & resources
- AXA employee discounts
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to
[email protected].
Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
