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Job Purpose:
The Technical Delivery Manager oversees delivery teams to ensure that activities are carried out in accordance with established specifications, schedules, and budgets; coordinates interdepartmental functions in order to minimise delays; meets with delivery team members on a regular basis to review project status and plan future actions.
Mission
Ø Accountable for executing project delivery for the applicable part of the project scope.
Ø Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices.
Ø Ensures services delivery management based on PMI principles and in full alignment with customer.
Key Objectives / Deliverables
Ø Ensure the delivery of new and existing projects is to the appropriate levels of quality, on time and within budget, in accordance with the plan.
Ø Well versed in programme governance, performance monitoring and delivering high quality management reports.
Ø Overarching operational awareness, improvement strategies and proven problem solving abilities.
Ø Be responsible for the quality assurance and overall integrity of the projects.
Ø Plan and schedule project deliverables, goals, milestones.
Ø Recording, management and analysis of challenges.
Ø Maintain technical and project documentation
Ø Build, manage and motivate the Project teams.
Ø Manage third party contributions to the projects as appropriate.
Ø Communicate with all relevant departments and the management.
Ø Manage both the dependencies and the interfaces between projects.
Ø Report progress of the projects at regular intervals to the Line Manager.
Summary of Key Activities
Ø Continuous Project Management Planning and implementation of the Project Management Plan.
Ø Scheduling, forecasting and progress tracking of all projects.
Ø Controlling and optimising services delivery performance (operational KPIs i.e. SLA, time, scope, quality)
Essential
Ø 10-15 years’ experience in management of various different telecom projects with customer interaction on delivery of milestone projects.
Ø Have excellent planning, organising and delivery abilities.
Ø The ability to find ways of solving or pre-empting problems.
Ø Ability to communicate with all departments and the management.
Ø Ability to work under pressure and remain flexible.
Ø Work on own initiative