Technical Facilities Officer

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Lewisham Borough Council is proud to serve one of London’s most vibrant and diverse communities. Our Civic Suite is a hub for public service, community engagement, and democratic activity. We’re looking for a passionate and customer-focused Technical Officer to help us deliver seamless committee meetings, events and services.

What’s the role?

As a Technical Facilities Officer, you’ll be a key member of our Front of House team, providing technical expertise and operational support across the Civic Suite and wider complex. You will be responsible for providing expertise in webcasting, conference management and providing operational support to hybrid equipment across the complex and reporting faults to our IT department. You’ll ensure our facilities are fully prepared and functioning for committee meetings (including Mayor and Cabinet and Full Council) as well as in person and hybrid meetings, conferences, and events.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks
  
  

Key Responsibilities:

• Webcast evening committee meetings onsite and in person at the Civic Suite
• Deliver technical support for webcasting, hybrid meetings, and conference systems
• Set up and maintain meeting rooms, furniture, and AV equipment
• Ensure all facilities are ready and compliant with event requirements
• Provide on-site support during events and troubleshoot technical issues
• Collaborate with internal teams and external partners to ensure smooth operations
• Liaise with the councils nominated specialists to resolve any complex issues with the webcasting, web conferencing, VTC devices, audio, visual, presentation and communication equipment
• Ensure adequate risk assessments are in place for activities and events - review contents and highlight concerns
• Replenishment of stocks, supplies and equipment
• Work shift patterns on a rota basis Monday-Friday between the hours of 8.30am – 11pm
• Review technical service protocols and update as necessary
  
  

Location

The job is primarily based in our Civic Suite, Catford Road, London SE6 4RU

Special conditions

• Weekend working is required for this job
• The job is subject to an enhanced DBS check
  
  

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Charmaine Townsend [email protected]

Please click here to view the Job Description and Person Specification

Salary

£41,580 - £42,861 per annum (SO2)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email [email protected] and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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