Technical Manager - Fresh

We’re currently recruiting for a Technical Manager, Fresh Foods based at our Support Centre in Bradford. The post holder will cover a 12 month fixed term contract.

This is an exciting role providing technical advice and supporting the trading category so that business and commercial improvements are delivered.

The role will include days in the office (typically 3 days) and travel, we would ask that all applicants reside within a reasonable distance of our head office and hold car driving licences.

Hilmore House, our head office, offers convenient amenities, including a subsidised on-site restaurant, coffee shop, convenience and sample store, a prayer room, free parking, and frequent company wide events and promotions.

About The Role

Reporting to the Senior Technical Manager you’ll be responsible for:

• Delivering safety, legality, quality and integrity of Morrisons Own Brand products, ensuring customer’s health is always protected.
• Planning and implementing the Quality Check programmes to assess product consistency and drive improvements where required
• Reviewing customer complaint trends, social media posts and media reviews to identify product issues and implement actions for improvements
• Ensuring that there is a formally agreed product specification in place for Morrisons own brand products to ensure they are safe, legal and fit for intended purpose
• Developing and issue clear and concise technical standards, policies, procedures and communications for key stakeholders
• Completing the technical selection process including risk assessment to authorise approval status to new suppliers to Morrisons
• Assess the supplier integrity programme for product area, monitoring performance of suppliers against key KPI’s and work with the trading team to ensure the category is working with the right suppliers and manufacturing sites
• Verifying that all manufacturing sites are routinely audited against the Morrisons Manufacturing Standard and any necessary corrective action plans are implemented by suppliers in a timely manner
• Maintaining the delivery of the end to end quality process in product categories and consulting with trading teams to ensure that customer’s quality expectations are delivered.
• Conduct timely investigation and instigating the product withdrawal and recall processes based on sound risk assessment for any incident affecting Morrisons own brand products and support branded product incidents. All issues should be closed with robust corrective actions.
• Providing commercially sensitive, objective, technical expertise and advice in categories in order to improve profitability
• Providing safe, legal, ethical and successful products that are launched right the first time against an agreed critical path that consistently meet our customer’s expectations and agreed quality standards.

About you

We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs.

For this role, we’re looking for someone who has:

• A Science Degree or equivalent
• Postgraduate experience in the food industry
• Working knowledge of HACCP to deliver product safety
• Review supplier capability and implement approval plans as required
• Incident management and recommendation of actions
• Both breadth and depth of experience in specific product areas. Experience in Dairy and Prepacked Fresh Foods is desirable.
• Ability to identify risk (brand damage, customer safety, compliance with food law) and manage to an acceptable level
• Ability to influence business decisions that impact on product safety, integrity and quality
• Control of supplier approval through audit. Formal qualification desirable
• Checking product quality to uphold customer expectations
• Tenacity to follow up and resolve issues

About us

Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.

Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.

We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…

Some of the benefits you can expect as follows;

• 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage)
• Generous holiday entitlement
• Company pension contributions
• Perks with over 850 retailers
• Free parking onsite
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave