Technical Presales Architect / Autonomics

Technical Presales Architect

Job Purpose:

To conceptualize, design and implement the correct technical architecture and solutions in client environment, provide the required guidance to teams on high level design solutions and reduce project risk through accurate effort estimation and team skills.

Job Description:

In this role, you will respond to Requests for Proposals (RFPs), assess the degree of application fit, prepare and present demonstrations to convey how the application will benefit the customer and set proper expectations throughout the process in partnership with the Sales Team.

Prepare and present compelling “Proof of Value” product demonstrations as needed for the solution defense.

You will work closely with multiple Observability (AIOPS) portfolio of products, acting as a subject matter expert and Trusted Advisor across multiple Observability Suite of solutions

Your role will involve direct interaction with Sales team and customers, helping them to rearchitect their enterprise Observability landscape

To conceptualize and create the technical architecture framework designed as per project specifications.

To effectively design and review high level technical product designs as per client requirements.

To guide the teams and ensure timely delivery.

To implement the technical architecture framework in client environment.

To create reusable documents to capture all facets of the project progress

Requirements, Experience, Education and Skills

• 12+ Years of experience in IT Infrastructure Implementation particularly in Enterprise Tools and/or Automation areas

• Technical 2-3 service lines amongst Cloud, Enterprise Tools, Automation/AI, Operations Management.

• Experience in technical design and implementation of tools infrastructure

• Strong Operations background

• Full time Bachelor’s in science or Technology or Engineering is minimum, preference is Masters (M.S., MBA or MTech)

• Excellent written and oral English communication skills along with strong documentation skills

• Strong presentation and interpersonal skills and ability to present ideas in user friendly language

• Flexibility to work on weekends and different time zones, when required for pursuit deliverables, should listen and collaborate more etc.

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Should be willing to travel to perform the required functions

• Should be able to work in diverse team environment with flair for mentoring

Technical Writer

Collect the inputs from the engineering team and analysing existing documents for reusability

Work collaboratively with developers and SMEsto produce quality and correct information

Work with documentation tools such as Adobe Framemaker, to transform the first draft into a finished document

Writes and edits procedural documentation such as user guides, manuals, and articles.

Create product manuals with screenshots

Gathers feedback from customers, engineers, and SMEs to improve technical documents.