Technical Project Manager

Cloud Imperium Games is seeking an IT Project Manager to lead the delivery of transformative IT initiatives across infrastructure, platforms and services. This is a hands-on leadership role for someone who thrives in complex environments, collaborates across disciplines, and is ready to grow with a fast-paced, expanding organisation.

Responsibilities

• Own the end-to-end delivery lifecycle of IT projects from initial concept and planning through implementation, transition to service, and ongoing support.
• Manage complex delivery environments involving internal teams and third-party suppliers, ensuring clarity of roles, accountability, and seamless integration.
• Apply strong project governance across planning, contracts, budgets, deliverables, and RAID management to ensure control and transparency.
• Lead resolution of complex IT service and delivery issues, coordinating across technical and business teams to restore service and maintain delivery momentum.
• Champion ITIL-aligned practices, ensuring service readiness, operational stability, and continuous improvement.
• Facilitate Agile ceremonies and foster a culture of collaboration, transparency, and iterative delivery.
• Maintain high-quality project documentation and reporting, ensuring visibility and alignment across all levels of the organisation.
• Collaborate with senior leadership to shape delivery strategy and contribute to the evolution of project management practices.
• Be a true team player, building trust across departments, adapting to changing priorities, and stepping in wherever needed to keep projects moving.

What You'll Bring

• 5+ years' experience in technical project management, with a focus on infrastructure, systems, and enterprise IT delivery.
• Proven success managing multi-vendor environments, including contract negotiation, performance oversight, and integration.
• Deep understanding of ITIL frameworks, service transition, and operational handover.
• Strong command of project governance tools and techniques, including RAID logs, budget tracking, and milestone planning.
• Excellent problem-solving skills, with the ability to lead resolution of high-impact technical issues.
• Familiarity with Agile, SAFe, and DevOps methodologies, and tools like Jira, Confluence, and MS Project.
• Certifications in ITIL, PMP, PRINCE2, or Agile are highly desirable.
• A collaborative mindset and a proactive, sleeves-up attitude-ready to jump in and make things happen.
• A passion for technology and games and a desire to contribute to a world-class development environment.

Why Join Cloud Imperium Games?

At Cloud Imperium Games, we're not just building games-we're building universes! Founded by visionary developer Chris Roberts, we're home to Star Citizen, the largest crowdfunded game in history and Squadron 42, a cinematic single-player experience. With over 700+ talented professionals across five global studios, we're redefining what's possible in game development.

We offer a modern, inclusive and collaborative work environment where creativity thrives and boundaries are meant to be pushed. Our studios are designed to immerse you in the worlds we create, and our culture celebrates diversity, innovation, and shared success.

As part of our team, you'll benefit from:

• A people-first culture that emphasises professional growth, mentorship and continuous learning.
• Access to cutting-edge tools and training, empowering you to evolve your skills and shape your career.
• A global footprint with opportunities to collaborate across borders and disciplines.
• A flexible and fun workplace where your ideas matter and your contributions are valued.

CIG Diversity Statement

CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it's our differences that make it special.

Fraud Statement

We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.

If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info{@}cloudimperiumgames.com with any information you may have.