Technical Sales Engineer

An exciting opportunity has arisen for a self-motivated individual who would like to join a

progressing company. This role is based within an established Sales department; therefore,

a strong team player attitude is essential.

Qualifications/Experience

GCSE minimum grade 4/5 (or equivalent Grade C) in English and Maths

HNC in Mechanical Engineering or equal/higher

Proficient in Microsoft Office

Previous technical experience in sales/customer service preferred

Key Competencies

Good verbal and written communication skills

Professional personal presentation

Initiative and drive

Reliability and focus

Attention to detail

Adaptable

Must be able to work as part of a team and meet deadlines

Benefits

• Company bonus

• Company pension scheme

• Life insurance (death in service)

• 23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) +extra service

days +Bank Holidays +Birthday Leave (after 2 full calendar years’ service)

• Training opportunities

• Free on-site parking

• Free eye tests and contribution towards lenses/spectacles for VDU users, if

appropriate

Hours of work

Office hours enable flexi-time working, covering a 37-hour week. Flexible start and finish

times are available with core hours which must be covered each day. Monday to Thursday

covers an 8-hour shift and Friday covers a 5-hour shift.

Job Specification – JS/19

Job Title: Technical Sales Engineer

Department: Sales

Summary of Job:

• To ensure the ongoing and continuous improvement, development and consequent growth

of the company with respect to sales by maintaining good working relationships with clients

and agents

• To investigate potential markets and customers

• To visit/entertain clients on occasion, especially where bid clarification meetings are

required

• To ensure all incoming sales enquiries are instigated efficiently and articulately within lead

times and to the satisfaction of the client

• To ensure sales targets are achieved and improved upon, where possible

• To maximise profitability

• To facilitate achievable deliveries, where possible

Staff relationship:

• Directly responsible to the Sales Manager

• Liaises with clients, agents, suppliers and sub-contractors

• Liaises internally with all departments

Duties and responsibilities:

• Shall be fully committed to the achievement of company policies and objectives with special

respect to quality and safety

• To win orders and maximise profit for equipment, especially that of a non-standard,

bespoke project nature

• To ensure that quotations prepared are competitive, well presented both technically and

commercially and are accurate and in accordance with customer requirements

• To clearly highlight deviations from enquiry specifications, such that Contract Review and

Order Processing may be carried out in an efficient and systematic manner

• To highlight benefits, advantages and ongoing savings possible when clients purchase

Barton Firtop equipment

• To carry out preliminary mechanical design of equipment, including production of initial

design calculations to determine vessel thicknesses and construction details, etc. where

bespoke equipment is required, thus enabling cost effective quotations to be produced

• To ensure customer satisfaction is maximised with respect to design and achievable delivery

schedules

• To ensure quotations are prepared in a timely manner and in line with customer

requirements, good communication is maintained with the client throughout the quotation

period, advising of any delays, problems or developments concerning enquiries

• Responsible for the calculation of accurate costings and realistic delivery lead times, where

time permits, thus ensuring quotations achieve a high level of competitiveness yet maximise

profitability

• To request extensions to bid deadlines, where the requested date cannot be achieved

• To organise, schedule and prioritise the submission of bids in the absence of the Sales

Manager

• To attend to bid clarifications and queries from clients, giving commercially and technically

satisfactory responses

• To produce enquiries and provide quotations for factored products associated to the Barton

Firtop range

• Responsible for continuously developing product and applications knowledge of the

company’s product range by attending product training sessions, studying company product

and training literature and liaising closely with the Engineering department and sub-vendors

• Responsible for developing a good knowledge of customers’ businesses, contract, markets,

existing and future projects

• To build and maintain good working relationships with customers and agents

• To carry out contract reviews in accordance with in-house procedures on successful

quotes/orders, resulting in a clear and detailed hand-over of contracts to the Engineering

and Production departments

• Responsible for ensuring that enquiry files are well maintained in accordance with in-house

procedures

• To carry out additional duties, as may become necessary, to ensure the smooth running of

the sales operation and as part of ongoing improvements and development

• To undertake reasonable instructions and tasks from senior personnel, commensurate with

the nature of the job and in the best interests of the company