Technical Senior Manager

Job Title: Technical Senior Manager

Reports to: Global Quality Associate Director

Team: Global Quality - Global Scientific and Innovation

Location: Chippenham, UK

Contract type: Permanent

Work set up: Hybrid – 2 days onsite

Join a Science-Led Consumer Healthcare Pioneer on an Exciting Growth Journey

Are you ready to be part of something extraordinary? At Alliance, we're a dynamic, science-led consumer healthcare organisation specialising in advanced skincare solutions and vitamins, minerals & supplements (VMS). Backed by innovation and driven by purpose, we're on an exciting journey of transformation and growth — expanding our reach, enhancing our brands, and bringing cutting-edge products to more consumers across the globe.

As we continue to evolve, we’re looking for passionate, curious, and driven individuals to join us. If you’re excited by the opportunity to shape the future of health and wellness in a fast-paced, entrepreneurial environment — this is your moment.

As the Technical Senior Manager your job purpose is to

• Devise and deliver strategies to mitigate or remedy technical risks/issues to ensure continuity of supply including raw material, analytical or process changes within the portfolio.
• Manage the Technical Team ensuring they are aligned with global and regional business needs and objectives
• Oversee technical operations and serve as the primary technical expert within the organisation.
• Define and deliver an appropriate portfolio of technical projects to time, cost and in line with regulatory requirements.
• Manage and prepare the budget, forecasting spends and adhere to it.

What you’ll be doing

Leadership & People Development

• Manage / Lead the Technical team acting as line manager, mentor and role model
• Foster a culture of quality, compliance, and continuous improvement.
• Develop succession plans and drive technical capability building.

Leadership & Oversight

• Lead technical activities across contract manufacturers (CMOs), and third-party suppliers.
• Manage and develop technical procedures to ensure they align with current regulatory requirements.
• Act as technical subject matter expert (SME).
• Serve as technical lead for technology transfers, reformulation and validation projects.
• Work closely with the Quality Project Manager to ensure technical projects are aligned and co-ordinated regionally and globally.
• Deliver other business projects as required

Technical Support

• Provide expert technical guidance on technical issues related to formulation, packaging, stability, and manufacturing processes and equipment.
• Support troubleshooting activities related to product quality and manufacturing issues.
• Evaluate and approve technical documentation, including specifications, validation protocols, and change controls.

Cross-functional Collaboration

• Work closely with CMO’s to ensure that Alliance products are appropriately validated and compliant with the latest regulatory guidelines.
• Represent the technical department in cross-functional governance meetings and project reviews.

What we are looking for

• A bachelor's degree (or higher) in Life Sciences, Engineering, or related discipline.
• Extensive experience in Technical roles within the pharmaceutical sector (essential) and, consumer healthcare sector (highly desirable),
• Deep knowledge of GMP, ICH guidelines, ISO standards, and global regulatory requirements.
• Proven track record of leading Technology Transfers, Raw Material Changes, Process Validation and resolving complex technical issues.
• Experience working with contract manufacturers or global supply chains would be highly advantageous
• Experience acting as a technical SME within Regulatory Inspections or Notified Body audits would be desirable.
• CMC (Chemistry, Manufacturing and Controls) experience is advantageous.
• Experience with quality management processes such as change control & document management.
• Experience of working within a global team would be advantageous.
• Strong leadership and influencing skills
• High attention to detail with analytical problem-solving ability
• Excellent communication and stakeholder management
• Adaptable, proactive, and quality-driven mindset
• Project management and prioritisation skills

Why join us?

At Alliance, you’ll be part of a purpose-driven business that empowers people. We offer a supportive, collaborative culture with real opportunities to grow your career as we grow our brands.

We offer great benefits which include.

• Competitive salary and discretionary bonus.
• 25 days holiday per annum + one celebration day + one volunteering day + plus 8 bank holidays (pro rata)
• Option to buy an additional 10-days holiday per annum (subject to start date).
• Pension – doubled up to a maximum of 10% (EG – If you as an employee contribute 5% and above, Alliance will contribute 10%, or if you contribute 4% Alliance will contribute 8%)
• Life assurance – 4 x basic salary
• Health cash plan and Private medical cover free for the employee, with the option to add a partner, and children to up to the age of 24 in full time education.
• Eye care assistance (every 2 years)
• Free annual flu vaccine
• Employee assistance programme which incorporates “Perks at Work” (retailer and gym membership discounts),
• Cycle scheme for electric and push bikes
• Electric vehicle scheme with Tusker (terms apply)
• Agile working, and family friendly policies.
• Global employee recognition scheme.
• Employee referral scheme - £1,000 for a successful hire

If you are looking to make a difference and be part of something exciting, we’d love to hear from you