About STATSports
What if the problem you helped solve today meant an elite athlete could train, analyse, or compete without disruption tomorrow?
At STATSports, that could be your reality.
Since 2007, we’ve grown from a small Irish start-up into the global leader in GPS performance tracking, trusted by the world’s biggest clubs, leagues, and athletes. Our technology sits at the intersection of hardware, software, and sport, helping teams optimise performance, reduce injury risk, and unlock insights that were previously impossible.
But just as importantly, our products support the next generation of athletes, from academies to grassroots, giving them access to the same performance tools as the pros.
Innovation has always driven us forward, and it’s our people who make that happen.
The Opportunity
We’re looking for a Technical Support Engineer to join our growing Technical Support team and help deliver a world-class support experience across both our Consumer and Elite Sporting customer base.
This is a highly hands-on, customer-facing role where you’ll act as a key technical point of contact, resolving complex software, hardware, and connectivity issues and ensuring our customers receive a seamless, first-contact resolution experience wherever possible.
You’ll work closely with Engineering, Product, Customer Success, and Account Management teams in a Continuous Improvement (CI) environment, actively contributing to Root Cause Problem Solving (RCPS) and helping shape more robust, reliable products used at the very top of sport.
If you enjoy problem-solving, taking ownership of technical challenges, and making a real-world impact for customers and athletes alike, this role will suit you.
What You’ll Be Doing
Nice To Have (but Not Essential)
- Practical experience working with the ITIL framework, particularly incident and problem management
- Familiarity with support and ticketing tools such as Zendesk, Jira Service Management, or similar
What’s In It For You
- A customer- and product-focused support role where your work directly supports tools used in elite sport
- The opportunity to develop deep technical knowledge across software, hardware, and networking
- Exposure to real-world engineering challenges and close collaboration with product and development teams
- A culture that values ownership, learning, quality, and continuous improvement
- The chance to support athletes and teams performing at the very top of their game
If you enjoy solving technical problems and want your work to have a visible, real-world impact in sport, we’d love to hear from you.
Equal Opportunity Employer
STATSports is an equal opportunity employer. If you feel you would be a great addition to the team and are excited by the prospect of forging an impactful career with us, we would love to hear from you. We would particularly welcome applications from women and underrepresented groups.
No one wins unless everyone wins!
We believe that diverse teams have the greatest impact, so we really care about creating a diverse and inclusive environment. At STATSports, no one wins unless everyone wins, so we’re focused on creating a team where everyone feels they belong. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. If you do, you'll be joining an environment where everyone has an equal opportunity to share their opinion, showcase their skills, develop their career and be part of a caring and inclusive team.
Why STATSports
We’re still a small business that happens to be the world leader in our field, which means you can be a part of something big. Working at STATSports, you’ll have a real impact and see directly how the day-to-day work you do makes a difference in sport at the elite level.
You’ll collaborate with a world-class team and be given the freedom to innovate, create and deliver at the highest level. If this excited you, then we would love to hear from you!
