Technical Support Engineer, York Rail Operating Centre
Company
Location
York, England, United Kingdom
Posted At
6/20/2025
Advertise with us by contacting: [email protected]
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Description
Location
York, GB
Department Name
OA ERTMS Technical Support (846026) G4
About Network Rail
We get people where they need to be, whether they are commuting to work, visiting friends or family, or going for a night out.
We make millions of lives better every day and have a vital job in driving the economy and prosperity of the nation!
Over the coming years we will be building and improving crucial rail links between the country’s biggest cities, making our services faster, more comfortable and more reliable for the people who rely on us.
We’re also changing our organisation to put the passenger at the heart of everything we do, to make our people even prouder to work for us and to be recognised as a true leader in our industry.
In joining Network Rail, you’re not only joining an organisation with a vital role to play for the country, but also a team of more than 40,000 people, and a business dedicated to being one of Britain’s best employers.
Does this sound like a team you'd love to be a part of?
Brief Description
There is an exciting opportunity to join us in a role that is vital to our success. We are looking for a Technical Support Engineer [ETCS] to join our team.
About The Role (External)
The role of Technical Support Engineer [ETCS] is to manage live ETCS events and diagnose past ETCS events.
Role and Responsibilities may include but are not limited to:
Are you?
Starting salary Circa- £48,949
Enhancements to basic pay are payable for unsocial hours working. Overtime is paid extra. An on call allowance is also paid when on call.
Closing date: 10/07/25. Late applications will not be accepted.
Want to find out about what fantastic benefits we offer? Find out here
Click ‘apply now’ to apply.
York, GB
Department Name
OA ERTMS Technical Support (846026) G4
About Network Rail
We get people where they need to be, whether they are commuting to work, visiting friends or family, or going for a night out.
We make millions of lives better every day and have a vital job in driving the economy and prosperity of the nation!
Over the coming years we will be building and improving crucial rail links between the country’s biggest cities, making our services faster, more comfortable and more reliable for the people who rely on us.
We’re also changing our organisation to put the passenger at the heart of everything we do, to make our people even prouder to work for us and to be recognised as a true leader in our industry.
In joining Network Rail, you’re not only joining an organisation with a vital role to play for the country, but also a team of more than 40,000 people, and a business dedicated to being one of Britain’s best employers.
Does this sound like a team you'd love to be a part of?
Brief Description
There is an exciting opportunity to join us in a role that is vital to our success. We are looking for a Technical Support Engineer [ETCS] to join our team.
About The Role (External)
The role of Technical Support Engineer [ETCS] is to manage live ETCS events and diagnose past ETCS events.
Role and Responsibilities may include but are not limited to:
- Overseeing operations and timely fault resolution and minimising disruption to services.
- Work closely with internal teams within Network Rail and other key stakeholders within ERTMS delivery programmes, with the aim of ensuring a smooth transition to a digital railway.
- Using diagnostic tools and manually reading system data to identify trends and reoccurring issues.
- Resolving and sharing lessons on ETCS & GSM-R faults within the system of systems, aiming to minimise disruption and maximise reliability
- Being involved with programme testing activities and validating expected system behaviour.
- Attending and contributing to industry and programme meetings to review and improve working procedures and system behaviours.
- Provide technical information and advice on ETCS infrastructure faults/failures across the industry, acting as a subject matter expert.
- Continuously striving for innovative solutions to drive efficiencies within working methods around supporting ETCS applications.
- Skills
- Computer and technologically literate
- Communicate effectively at all levels
- Strong problem-solving skills, with a proactive approach
- Influence and impact
- Analytical thinking
- Team working
Are you?
- Interested in being at the forefront of the digital railway?
- Passionate about delving deep into information to solve problems?
Starting salary Circa- £48,949
Enhancements to basic pay are payable for unsocial hours working. Overtime is paid extra. An on call allowance is also paid when on call.
Closing date: 10/07/25. Late applications will not be accepted.
Want to find out about what fantastic benefits we offer? Find out here
Click ‘apply now’ to apply.
Advertise with us by contacting: [email protected]
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