Technical Writer

About the role

We’re pleased to share an exciting permanent opportunity for a Technical Writer to help us craft winning proposals that showcase the very best of Zellis’ market-leading technology and services.

This is your chance to own the software functionality side of our responses to customer questions, work across all industries and customer sizes, and collaborate with teams right across the Zellis Group and our partners. You’ll bring our solutions to life through your technical writing or pre-sales expertise, translating complex system functionality into clear, compelling solutions that wow our customers.

We’re looking for someone:

• With a background in Technical Writing or Pre-Sales (preferred).
• Who can translate complex tech into simple, persuasive language.
• Who will thrive when collaborating and building relationships.
• Who has experience in bid response technology (AI skills/experience is a BIG plus!).
• With a continuous improvement mindset.

What you’ll be doing:

• Shaping how Zellis is seen by potential customers.
• Collaborating with senior stakeholders across the business.
• Influencing our future product roadmap.
• Being a key player in high-impact bids that win new business.
• Updating and maintaining our ever-growing internal AI library.

Why consider this role?

• This is an incredible opportunity to work in a fast-paced, dynamic team, partnering with all areas of Zellis.
• No two bids are the same – you’ll cover multiple industries, customer sizes, and the full Zellis product range.

Benefits & Culture

At Zellis, we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation.

Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together. Always learning. Make it count. Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.