Technology Lead - Retail

About Us:

At Dabster, we specialize in connecting top talent with leading global companies. Our mission is to be the foremost recruitment specialist in securing exceptional talent for a diverse range of global clients.

Role: Retail Technology Lead

Location: Midlands – commutable to Nottingham – 3 days at client site

Mode of hiring: Permanent

Location:

• Willingness to work onsite (3 days) in the Midlands with flexibility for hybrid working where applicable.
• Occasional travel may be required within the UK

You Are:

We are seeking a dynamic and visionary Technology Leader (Lead Enterprise Architect) to spearhead the end-to-end technology transformation for our retail customers.

This role requires a deep understanding of the retail domain, technology modernisation, and the evolving landscape of digital commerce and AI-driven innovation.

The ideal candidate will possess strong leadership, strategic thinking, and hands-on transformation expertise in shaping and delivering complex transformation programmes that enable retailers to unlock growth, efficiency, and competitive advantage.

The Opportunity:

Technology Strategy & Advisory

• Define and own the technology vision and transformation roadmap for key retail clients, aligned with their business goals.
• Act as a strategic advisor to C-level executives, shaping digital and technology transformation agendas across commerce, supply chain, merchandising, marketing, and customer experience.
• Lead assessments of current state architectures and define future-state architectures leveraging modern digital, cloud-native, composable commerce, and AI technologies.

Transformation Leadership

• Drive the execution of technology modernisation initiatives including solution design, cloud migration, headless commerce adoption, API-first architectures, and microservices transformation.
• Lead and oversee large-scale digital transformation programmes, ensuring successful delivery across technology, process, and organisational dimensions.
• Champion agile and product-centric operating models for technology teams within client environments.

AI & Data-Driven Innovation

• Identify and lead opportunities to embed AI and machine learning into the retail value chain (e.g., demand forecasting, personalisation, pricing optimisation, customer insights).
• Shape AI-enabled commerce platforms, search and recommendation systems, and automation-led operational efficiencies.

Stakeholder Management

• Build trusted relationships with client stakeholders across business and IT functions.
• Collaborate with cross-functional teams including solution architects, delivery leads, product managers, and engineering teams.

Thought Leadership & Growth

• Represent the company in industry forums, events, and executive briefings as a thought leader in retail technology.
• Contribute to business development through proposal support, client workshops, and innovation-led pursuits.

What you need:

• 15+ years of experience in Senior Strategic Enterprise Architect roles, with a strong focus on retail and consumer domains.
• Proven track record of leading digital and AI-led transformations for large retailers (online, omnichannel, or traditional).
• Expertise in retail technology stacks including eCommerce platforms (e.g., Fluent commerce, Salesforce Commerce Cloud, Adobe Commerce, Shopify Plus), order management, POS, ERP, CRM, and loyalty systems.
• Demonstrated experience with cloud-native architectures (AWS, Azure, GCP), microservices, APIs, DevOps, and data platforms.
• Experience of Dynamics ERP and integration with other systems
• Familiarity with AI/ML use cases in retail and knowledge of GenAI advancements relevant to customer experience and operations.
• Strong understanding of agile delivery models, product management practices, and enterprise architecture.
• Excellent communication and stakeholder management skills, with the ability to engage and influence C-suite executives.

Preferred Background

• Experience working in or with major retailers in Europe and UK.
• Prior consulting or advisory experience within a systems integrator, technology vendor, or strategy firm.
• Ability to balance strategic vision with delivery pragmatism and commercial acumen.

Education

• Bachelor's or Master’s degree in Computer Science, Engineering, Information Systems, or related fields.
• Certifications in cloud platforms (e.g., AWS/Azure Solutions Architect), TOGAF, or SAFe are a plus.

Skills

Digital & AI-led Transformation, Retail Technology Stacks, Cloud-Native Architecture

How to Apply

Apply by submitting your resume today, showcasing your relevant experience and passion for the position via LinkedIn Easy Apply or directly to vigneshwaran.s@dabster.net.

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