Temporary Customer Support Officer

This is a Temporary Customer Support Officer position for a global manufacturing company based near Didcot. This is a long-term ongoing temporary assignment for a minimum of 12 months. The focus is on providing top-tier support and communication between the company and its customers.

Client Details

This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Didcot office.

Description

Key responsibilities of the Temporary Customer Support Officer include:

• Facilitate effective communication between the company and its customers.
• Handle customer enquiries, complaints, and feedback professionally and efficiently.
• Liaise with internal departments to ensure customer needs are met.
• Maintain customer records and ensure the accuracy of information.
• Contribute to the development of customer service procedures and standards.
• Assist in the preparation of reports on customer interactions.
• Participate in regular team meetings and contribute to the overall goals of the department.

Profile

The successful Temporary Customer Support Officer will have:

• Excellent customer service skills, with a strong focus on resolving issues efficiently.
• Strong communication skills, both written and verbal.
• The ability to work well in a team and contribute to its success.
• Good organisational and multitasking skills, with an eye for detail.
• Be driven, self-motivated, resilient and confident.
• Have the ability to work in fast-paced, high-pressure environments.
• Strong IT skills is highly desirable.

Job Offer

Benefits include:

• A competitive hourly rate
• Immediate start
• A rewarding work environment
• Opportunities to make a positive impact in the community
• An inclusive and supportive company culture
• Holiday pay