Tenant Liaison Officer

• Salary: £16.50 - £17 per hour
• Type: Full Time
• Region: UK - Yorkshire & Humberside
• Town/City: Sheffield, South Yorkshire
• Posted: 11/08/2025
• Reference: AWBCLO273_1754916698
  
  

Job Description

Job Title- Tenant Liaison Officer

Location- Sheffield

Contract Length- 6 months+

Pay rate- £16.50-£17.00 p/h

Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?

Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?

We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a tenant liaison officer to service a long term kitchen and bathroom project in Sheffield.

As a tenant liaison officer, you will;

• Be the first point of contact for residents during scheduled works
• Make sure that residents are informed and happy with all updates
• Respond to complaints and issues that arise
• Keep detailed reports of resident feedback
• Attend site visits with the site manager and conduct progress surveys when required
  
  

As a tenant liaison officer, is it required that you;

• Have excellent face to face and telephone communication skills
• Have experience within social housing, and ideally construction/repairs teams
• Have a full clean driving licence
• Have a clean criminal record for enhanced DBS checks
  
  

If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you

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