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Test Manager (6 Months, Outside IR35 - 3 Days On-Site in Port Dundas)
Are you a seasoned Test Engineer stepping into a leadership role? We're hiring a Hands-on Test Manager who thrives in fast-paced digital environments to support an ongoing IT transformation.
- 6-month contract
- outside IR35
- 3 Days onsite in Port Dundas with the rest remote
What You'll Bring
- Extensive Test Engineer background, with deep expertise across CRM, manual testing, UX/UI, E-commerce, and automation testing
- Proven track record delivering CRM systems testing, E-commerce platforms, and technical automation frameworks
- Solid experience working in agile or hybrid project delivery models
- Strong stakeholder management skills, liaising efficiently across dev, product, UX and business teams
Core Responsibilities
- Define, deliver, and evolve a comprehensive testing strategy covering manual, automated, CRM, UX/UI, and E-commerce domains
- Shape a test-maturity roadmap, transitioning from manual to automation-driven processes
- Lead test planning, estimation, and execution-including system, integration, regression, exploratory, and acceptance testing
- Embed automation using tools such as Selenium or equivalent, ensuring maintainability and CI/CD integration
- Measure and report on testing metrics-test coverage, defect detection rate, mean time to resolution-and drive improvement
- Provide transparent Real Time testing status reporting to both technical and non-technical audiences
- Collaborate closely with Development, DevOps, Product, UX/UI and CRM teams to ensure quality is built in early and continuously
- Manage defect life cycle: triage, track, escalate, and ensure resolution in line with release schedules
- Cultivate a culture of continuous improvement, encouraging best-practice adoption and facilitating feedback loops
Required
- Test Engineer background with proven experience across manual, automation, CRM, UI/UX, and E-commerce testing
- Hands-on with automation frameworks (eg Selenium, Cypress, Appium) and test management tools
- Ability to craft and deliver a test strategy and roadmap from scratch
- Strong communication skills and stakeholder engagement
Desirable
- Experience in agile delivery and continuous testing environments
- Prior experience working on CRM platforms such as Salesforce, Dynamics 365, or Adobe Campaign
- Familiarity with UX and accessibility standards (WCAG)
- Exposure to performance or security testing
To apply, please submit your CV and a brief summary highlighting your experience in CRM, E-commerce and automation testing, plus your strategy for transitioning to a stronger automation footing.
