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Elis provides a rental maintenance service for workwear, linen, mats, washroom facilities, and industrial wipers for businesses across the UK. We support hotels, retail outlets, restaurants, healthcare providers, factories, and light and heavy industry – something that has made us a circular pioneer for 70 years.
With a global turnover of 4.5bn Euros, our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
Our circular services emulate our commitment to a more sustainable future: connecting us, our clients, and our planet.
About the Role
As a Textile Manager your job will be to Control the linen management for a site, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that Elis realises maximum value from their investment in textiles.
Responsibilities
- Provide insight to and work with all stakeholders to ensure Customers are on service types and replenishment settings that are both appropriate to their needs and generate manageable demand to Production, flexing demand with the seasons.
- Act as a “Centre of Knowledge” for the best setup of customers within the Elis systems, and for the range of textiles in use within the plant.
- Work directly with operational teams to ensure maximum utilisation of linen through best practice.
- Proactively monitor the demand into the site, highlighting where customer demands are difficult to fulfil, considering why, and agree on action plans.
- Liaising with colleagues in Account Management and Customer Services to address customer demands and drive best practice.
- Work with the Operations Manager to ensure processes on site are compliant with standards to minimise unnecessary linen investment.
- Monitor all elements of the financial impact of the linen pool.
- Forecast demand, taking into account seasonal demand and local events, ensuring service is maintained.
- Provide weekly, Monthly, and Quarterly reporting in line with business needs.
Qualifications
- Educated to degree or equivalent/work experience working in a highly customer-focused service environment.
Required Skills
- Ability to work cross-functionally with all levels and roles within the business.
- Good attention to detail, with the ability to analyse & interpret data, summarising it in an appropriate form for others.
- Ability to organise self and others to ensure tasks are carried out promptly.
- IT literate (MS Office, ERP systems).
- To be flexible and able to react quickly to the needs of the customer and business.
Preferred Skills
- Experience in continuous improvement programmes.
Pay range and compensation package
- Competitive Salary
- 33 Days Holiday
- Company Pension
- Employee Assistance Programme
- On-site Parking
- Private Medical
- Life Assurance
Don't miss out on this exciting opportunity. Are you ready to take your career to the next level? We are able to offer, and encourage career growth, and have national coverage to facilitate ambition.
