Therapies Service Administrator INTERNAL

Bangor, Wales, United Kingdom

7/19/2025

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

An exciting opportunity has arisen for a motivated and organised Service Administrator to join our Therapies team, based at Ysbyty Gwynedd. In this key role you will support the day-day operational and administrative functions across the therapy service. Working under the guidance of the Business Manager and Therapies Management Team, you will help maintain efficient office systems, delivery a patient focused booking system and contribute to a cohesive and supportive administrative function.

Main duties of the job

The successful candidate will support the Physiotherapy Head of Service, the Deputies, and the teams they manage with secretarial and administration tasks and will be a point of contact for staff within the service with administrative queries. They will also be responsible for line management, support and supervision of delegated A&C staff employed within the service.

The role requires excellent organisational skills, sound judgement, the ability to prioritise competing deadlines with minimal supervision and a commitment to handling confidential information appropriately.

This is a vital position within the team, playing an important part in ensuring high quality care and services for our patients.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications And Knowledge

Essential criteria

• Educated in English and maths to GCSE standard (A -C) or equivalent
• NVQ level 4 in admin or equivalent experience
  
  

Desirable criteria

• Supervisory qualification/experience
  
  

Experience

Essential criteria

• All essential criteria
  
  

Desirable criteria

• Significant previous NHS experience in a Higher Clerical, secretarial or supervisory role
  
  

Skills And Attributes

Essential criteria

• All essential criteria
  
  

Desirable criteria

• All desirable criteria
  
  

Other

Desirable criteria

• Welsh Language Skills are essential at level 4 or 5 in understanding, speaking, reading, and writing in Welsh