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Department: Medicine
Band: 3
Hours: bank contract hours, 08:00-15:00
Please note that we are not able to offer sponsorship for this role.
We are looking for a flexible, enthusiastic and motivated individual to work in our busy Same Day Emergency Care (SDEC) unit. You must have excellent communication and interpersonal skills and be able to maintain a calm effective manner with patients/public/staff in this challenging environment.
Excellent administration and organisational skills are essential, as are good keyboard skills and telephone manner. Knowledge of the Hospital – eCare system would be an advantage whilst previous NHS experience would be essential. You can expect a warm welcome, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. We are looking for a flexible, enthusiastic and motivated individual to work in our busy Same Day Emergency Care (SDEC) unit.
You must have excellent communication and interpersonal skills and be able to maintain a calm effective manner with patients/public/staff in this challenging environment. Excellent administration and organisational skills are essential, as are good keyboard skills and telephone manner. 2 Knowledge of the Hospital – eCare system would be an advantage whilst previous NHS experience would be essential.
Interview date: Week commencing 11 August 2025
- To provide effective and efficient administrative support to the anticoagulation and thrombosis service, and the Planned Care Unit
- To deliver a professional, comprehensive, and efficient level of administration and coordination for patients referred to the service
- To provide an effective and efficient booking administrative process.
- To answer the telephone, take and deliver messages in an appropriate and helpful manner, maintaining patient confidentiality.
- To liaise effectively with staff from all departments, wards, medical records, hubs, medical secretaries and GP surgeries.
- To perform several administrative tasks in a diligent, professional way to assist with the smooth running of the service.
'Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.’ (NHS Staff Survey 2024).
Benefits
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
For further details / informal visits contact: Name: Millie Morcombe Job title: Service Manager – Acute Medicine Email address:
[email protected] 
