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Responsibilities
About the team:
The EU MAI (Merchant Acquisition and Incubation) team operates within the SMB pillar of TikTok E-commerce, spearheading the acquisition and onboarding journey for new sellers.
The team is responsible for EU TikTok Shop merchants and merchandise growth, aiming to onboard, incubate, educate merchants from scratch and drive their business success.
Responsibilities
- Launch and manage diverse growth initiatives for seller incubation.
- Monitor growth metrics, identify trends and performance gaps.
- Identify improvement opportunities through data analysis and develop suitable scalable solutions.
- Coordinate with cross functional teams such as Creator, Affiliate, Product, Campaign and other teams.
- Launch and manage projects to improve sellers' content quality.
- Launch and manage projects to improve seller's collaboration with creators.
Qualifications
Minimum Qualifications:
- Currently enrolled in Bachelor's degree or above.
- Available to start full-time immediately and at least 3 days during term time for a duration of 3-6 months.
- Graduating 2026
- Strong communication and organisational skills; ability to work in a fast-paced, dynamic environment.
- Basic data analysis skills; familiarity with SQL or data tools is a plus.
Preferred Qualifications
- Knowledge of the EU eCommerce landscape and market trends.
- Experience in organizing online events or webinars.
- Proficiency in Italian (written and spoken) is preferred for smoother collaboration with internal and external stakeholders. Other EU languages such as Spanish, French, or German are a plus.
- Previous exposure to community building or seller support initiatives.
- Interest in digital commerce, social selling, and content-driven retail.
- Quick learner with strong adaptability, agility, and attention to detail.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
