Responsibilities
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. The Supply Chain and Logistics team is vital in ensuring a robust, efficient infrastructure that drives business growth and enables global connection. They provide planning guidance and logistics strategy assistance to existing businesses, helping them optimize their operational efficiency.
About The Role
We are seeking a highly motivated Fulfillment Solutions Intern to support our FBT (Fulfillment by TikTok) team within the Fulfillment Operations organization. This internship offers a unique opportunity to contribute to ongoing operational projects, system improvements, and launch readiness initiatives across Europe. The ideal candidate brings a combination of analytical thinking, attention to detail, and interest in supply chain solutions, project coordination, and testing.
During This Internship, You Will Gain
- Hands-on exposure to international fulfillment operations and scalable logistics solutions.
- Insight into enterprise-level testing and project deployment processes.
- Experience working in a high-impact, cross-functional environment with global stakeholders.
- Opportunities for mentorship, career development, and full-time conversion (where applicable).
Key Responsibilities
- Product Operations & Data Analysis: Support day-to-day logistics operations by managing requests, ensuring process alignment, and maintaining accurate warehouse data, analyse operational data and produce daily/weekly reports to keep the stakeholder informed on the ongoing support function and progress.
- Project Management & Testing: Assist with project coordination and system testing, including documentation, issue tracking & reporting, and results analysis, also coordinate with product and tech teams to solve system issues.
- Go-To-Market & Launch Coordination: Contribute to the smooth rollout of new tools and processes by coordinating tasks and supporting cross-functional teams, and able to help address frequently asked questions regarding the launched feature.
Qualifications
Minimum Qualifications:
- Currently pursuing a degree at university, graduating on or after 2026, eligible to work in the UK, available to attend the internship for a minimum of 16 weeks on a full-time or part-time basis;
- Strong organizational skills with the ability to manage multiple tasks and priorities independently;
- Excellent communication skills; proficiency in English is required, with knowledge of additional EU languages considered a plus;
- Proficient in Microsoft Office / Google Workspace; familiarity with Excel (pivot tables, lookups) is preferred.
- Eager to work in a cross-functional, fast-paced environment.
Preferred Qualifications
- Preferred major in Supply Chain, Logistics, Business Management, Project Management, Engineering, Analytics, Mathematics, or a related field;
- Prior internship or academic project experience in supply chain, logistics, project coordination, or systems testing;
- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking);
- Strong analytical mindset with exposure to data visualization or reporting tools (Excel, Tableau, Power BI, etc.).
- Detail-oriented, self-driven, and a collaborative team player.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
