Trainee Creditor Administrator

Step into a pivotal support role where you’ll help drive the team’s success and deliver an exceptional experience for our clients. In this fast-paced environment, you’ll play a vital part in keeping operations running smoothly. While prior administrative experience and an interest in finance are great advantages, your enthusiasm and willingness to learn will make all the difference.

Key Functions

• Take an active role in lodging claims using the National Creditor Services’ bespoke ICE system
• Keep our workflow moving by uploading incoming post and correspondence
• Dive into reports to uncover dividend opportunities for clients
• Proactively chase annual reports to support case progress
• Craft professional correspondence for creditors and fellow insolvency practitioners
• Capture key insights by taking meeting notes and following up with clear, concise reports or emails
• Provide flexible, ad-hoc administrative support to ensure the team can operate at its best
• Confidently handle incoming and outgoing telephone calls

Key Performance Indicators

• Consistently deliver high-quality work within agreed timelines

Key Skills Required

• Strong verbal and written communication skills
• Solid IT proficiency
• Ability to engage confidently with individuals at all levels
• Adaptability and confidence in handling varied tasks and situations
• GCSEs (or equivalent), including Maths and English, are ideal
• Willingness to travel when needed
• A commitment to meeting deadlines and staying organised in daily activities