Training Administrator

Job Title | Training Administrator

Location | Head Office

Hours | 08:00 - 17:00 Monday to Thursday 08:00 - 15:00 Friday

Salary | Competitive depending on experience

Responsible to | Training & Development Manager

The opportunity has arisen to join an industry leader in UK’s & Ireland’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe.

What We Do:

We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe.

Team Overview:

The Training & Development (T&D) team plays a vital role in equipping employees across all departments with the skills, knowledge, and support needed to perform at their best. Comprising the Training & Development Manager, a Technical Trainer/Coordinator, and a Training Administrator, the team is responsible for designing, delivering, and coordinating a wide range of training programs—from compliance and technical upskilling to onboarding and professional development. By fostering a culture of continuous learning and capability building, the T&D team directly supports the growth of individuals and the business, helping to ensure that Alternative Heat continues to meet the evolving demands of its projects and clients.

Role Overview:

We are seeking a highly organised and proactive Training Administrator to support the delivery and coordination of training and development activities across our growing organisation.

This is a temp-to-perm opportunity, initially to cover a 6-month sabbatical, with a strong possibility of transitioning into a permanent role for the right candidate—particularly in light of our rapid business growth and evolving training needs. The successful candidate will work closely with both corporate and site-based teams to ensure all training activities are efficiently administered, fully compliant, and well-documented. This role is vital in helping the wider Training & Development team deliver effective learning experiences across the business.

Key Responsibilities

• Schedule and coordinate internal and external training sessions, inductions, workshops, and compliance courses.
• Book venues, trainers, materials, and manage all associated logistics.
• Liaise with external training providers and manage course bookings, costs, and invoicing.
• Maintain accurate and up-to-date training records, employee certifications, and compliance data in accordance with regulatory and client standards.
• Monitor certification expiry dates and proactively arrange refresher training.
• Update and maintain the Learning Management System (LMS) or internal training databases.
• Support onboarding and induction processes, ensuring all new starters complete mandatory training.
• Collate and analyse feedback from training sessions to support continuous improvement.
• Prepare executive-level reports, training trackers, and matrices for management review and audit purposes.
• Facilitate internal training sessions and team meetings where required.
• Support the design and delivery of internal presentations, training content, and briefing materials.
• Provide administrative and coordination support across the Training & Development team, including involvement in apprenticeships, NVQs, and wider professional development initiatives.

Skills, Knowledge and Expertise

Essential Criteria:

• Proven experience in a training, learning & development support role.
• Excellent organisational, coordination, and time management skills.
• High attention to detail and accuracy in data entry and record-keeping.
• Strong verbal and written communication skills, with confidence in delivering presentations and facilitating meetings or briefings.
• Ability to prepare clear, well-structured reports and summaries for management and senior stakeholders.
• Proficient in Microsoft Office (particularly Excel, PowerPoint, Word, and Outlook).
• Familiarity with Learning Management Systems (LMS) or HRIS platforms.
• Comfortable handling confidential information with professionalism and discretion.
• Able to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.

Desirable Criteria:

• Experience working in a compliance-focused or safety-critical industry, such as construction, engineering, or manufacturing.
• Working knowledge of CITB, HSE, or industry training frameworks and requirements.
• Exposure to or interest in instructional design, training delivery, or content creation.
• Relevant qualifications in L&D, HR, or Health & Safety (e.g. CIPD, IOSH, NEBOSH).
• Experience supporting apprenticeships, vocational qualifications (NVQs), or other structured development programs.