Training Support Technician

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at www.calexuk.com.

We are currently seeking to recruit a Training Support Technician to join the team at the Volkswagen National Learning Centre in Milton Keynes.

The successful candidate will provide essential operational support to the technical training team by effectively managing tooling, equipment, parts, vehicles, and other training resources. This role ensures that all activities are conducted safely, efficiently, and with the necessary materials and infrastructure in place to support high-quality technical training delivery.

We are looking for an individual that is:

• Collaborative and inspiring, and can work towards a common vision with a can-do attitude
• Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches
• Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges
• Open and honest, with the ability to adjust communication style according to individual’s preferences

Key Responsibilities

• To maintain an accurate inventory of all tools, equipment, and training aids
• To ensure all tools and equipment are regularly inspected, calibrated, and maintained in line with safety, operational and regulatory standards
• To update and license diagnostic equipment as required, ensuring all software is current and compliant with manufacturer and regulatory standards
• To coordinate the procurement, storage, and distribution of tools and materials required for training sessions keeping track of the spend and the parts and tooling budgets
• To raise purchase orders and source quotations from suppliers as required
• To manage the technical training vehicle fleet including maintenance, checks, fueling and de-fleet requirements ensuring all vehicle records and related paperwork are maintained and kept up-to-date
• To monitor the condition of training vehicles reporting on immediate issues and current working practices across the department
• To support both internal and external Health & Safety audits working closely with all departments to ensure we drive and maintain the highest safety standards
• To conduct regular departmental risk assessments for specific training activities
• To ensure all applicable products (parts, fluids, accessories, consumables etc.) that are subject to shelf-life regulations, comply with the requirements as detailed in the TUV criteria
• To ensure all chemicals and products have a full data sheet and are correctly stored in line with COSHH legislation
• To attend meetings with clients and key stakeholders as required
• To contribute to continuous improvement initiatives by identifying inefficiencies and proposing solutions.

About You

• Confident communicator who can build strong relationships and create links with multiple stakeholders
• Ability to influence and coach internal colleagues and stakeholders
• An organised individual who can co-ordinate various work streams and priorities
• Excellent problem solving/decision making skills
• Resilience and tenacity

Good knowledge of the following items would be a distinct advantage:

• Strong IT Skills with a good working knowledge of Microsoft packages including Word and Excel
• IOSHH qualified or experience of Health & Safety and the legal requirements
• Experience of Automotive Audits and their requirements
• Good knowledge of Automotive parts and/or VWG Parts systems
• Automotive technical qualification with a good knowledge of modern vehicle systems & technologies

Our Calex Core Values

We are looking for an individual who aligns with our company core values:

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role.

Stage 1 interviews shall be conducted via Teams on Monday 7 July.

Successful candidates shall be invited to attend a stage 2 face-to-face interview (MK8 8DF) on Wednesday 9 July.

Salary & Benefits: £33,000 dependent on experience. 25 Days paid Annual Leave (entitlement will be pro-rated based on the four-day working week. Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract: Permanent / Part Time

Working Hours: Monday to Thursday / 37.5 hours per week

Place of Work: Office based. VWG National Learning Centre, Wymbush, Milton Keynes.

Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment: The successful candidate will be employed by Calex UK (www.calexuk.com).

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.