Transformation Analyst (BA)

Business Analyst/ Transformation Analyst

Reports to: Head of Technology and Change

Direct Reports: N/A

Thomas Miller & TT Club

TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services.

The team

It’s an exciting period of change at TT Club. To ensure these changes improve experiences to our people, members and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change).

Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further.

What You'll Do: Type of Work

As a business analyst in the transformation team, your role could include:

• Requirements gathering
• Work with business users across the globe and technical teams to elicit and document requirements for upcoming system change.
• Work closely with business users and the change team to prioritise requirements in accordance to business needs.

• Process mapping
• Develop the business process library, mapping as-is and supporting the design of to-be processes
• Develop data flow diagrams to illustrate how data originates, is transformed, stored, and ultimately used
• Identify process optimisation opportunities and influence business users to adopt the recommendations.

• Controls Framework
• Support development of a controls framework by documenting existing controls, ensuring they are fit for purpose and creating new controls where gaps are identified across underwriting, claims, finance, IT
• Support the implementation of the controls framework, including embedding the framework within the business e.g. communication, training

Responsibilities Of The Role

As a business analyst in the team, you will be expected to:

• Lead the development of process maps across all functions
• Build positive relationships with senior leaders in the organisation;
• Influence the agenda for the team through the injection of innovative ideas and ways of thinking

The Knowledge, Experience And Qualifications You Need

• Over 5 years of experience in a management consultancy role or as a high performing business analysis professional
• Educated to a minimum of 2:1 Bachelor's degree or other relevant qualifications
• Established track record of process mapping using BPMN (Business Process Modelling and Notation) and enterprise process mapping tooling.

The Knowledge, Experience And Qualifications That Will Help

• Relevant process modeling qualifications (e.g. PMI or BSI)
• Experience working on large and complex assignments;
• Experience in preparing and facilitating workshops;
• Experience in creating training materials and delivering training
• Experience in creating and implementing a control framework
• Insurance experience

What You'll Be Like

Self-starters with ability to prioritise and manage own activities in the best interests of the organisation;

• Collaborative team player who will want to succeed as part of a high performing team;
• Effective relationship builders, who can develop strong relationships across the whole organization;
• Strong communicators, with the gravitas to present to senior business and IT stakeholders;
• Empathetic and professional, with high EQ
• Comfortable working with ambiguity, at pace, and in a constantly evolving environment

We Recognise Potential, Whoever You Are

Our purpose is to provide an excellent experience to our members. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

Additional Details

This vacancy is for a 12 months fixed term, with the potential to become permeant.

Roles are advertised with a competitive salary, 26 days holiday and generous pension contribution. We ask employees to spend 3 days a week in the office, with core days of Tuesday to Thursday, and working hours of 9:30 to 5:30.