Travel Advisor

We’re looking for an experienced and passionate Luxury Travel Advisor to join our friendly, award-winning team. We are a well-established and dynamic luxury travel agency based in Chelsea London, that offers inspiring tailor-made trips across the globe to travelers. 

We are looking for a brilliant Italian/Spanish/French speaker to join our small and experienced team. 

Role requirement: 

- Excellent sales and negotiation skills 

- Experience or degree in the Luxury Tourism and Hospitality sector 

- Experience in communication and Marketing 

- Excellent verbal and written English, Italian or Spanish 

- Good Level of geographical knowledge of the world 

- A team player with a friendly approachable manner and a real passion for travel, preferably well-travelled 

- Good attention to detail, dedicated and organized 

-GDS knowledge is a plus

- Adaptable and autonomous with great initiative and a sense of responsibility 

- Up-to-date knowledge of Outlook, Word and Excel.

Key Responsibilities:

Client Relationship Management

• Build and maintain long-term relationships with high-net-worth clients, understanding their preferences, travel history, and lifestyle needs.
• Provide personalized, concierge-level service with meticulous attention to detail at every stage of the travel experience.

Itinerary Design & Planning

• Curate bespoke travel experiences, including flights, accommodations, private transfers, dining, excursions, and exclusive events.
• Anticipate client needs and design seamless end-to-end itineraries that exceed expectations.

Luxury Product Knowledge

• Stay up to date with luxury destinations, premium airlines, five-star hotels, resorts, villas, and unique experiences worldwide.
• Develop strong relationships with luxury travel partners and suppliers to secure exclusive access, upgrades, and privileges.

Sales & Revenue Growth

• Identify opportunities to upsell and cross-sell premium services and experiences.
• Consistently meet or exceed sales and revenue targets through consultative selling and client retention.

Operational Excellence

• Manage bookings, confirmations, and documentation with accuracy and efficiency.
• Proactively handle last-minute changes, cancellations, or special requests while ensuring minimal disruption to the client experience.

Crisis & Issue Resolution

• Provide 24/7 support where required, responding swiftly to unexpected travel disruptions or client concerns.
• Maintain discretion, professionalism, and problem-solving skills under pressure.

Market & Trend Awareness

• Monitor emerging travel trends, destinations, and exclusive offerings to provide clients with innovative recommendations.
• Attend luxury travel trade shows, networking events, and supplier training sessions to strengthen expertise.

The Package: The successful candidate can expect a competitive salary depending on experience, along with excellent additional company benefits