Travel Consultant

Travel Sales Consultant

Location: Reigate, Surrey (Hybrid)

Type: Full-time

Reports to: Sales Team Leader

About Football Escapes

At Football Escapes, we create football holidays like no other. Families travel from around the world to join our luxury escapes where children receive expert coaching from Premier League legends, and parents enjoy five-star comfort in iconic destinations. We bring the excitement of the game together with outstanding service, making memories that last well beyond the final whistle.

We run courses across the globe in destinations including Dubai, Portugal, Cyprus, Spain, Greece and the Maldives. With growing demand and new growth into full-package holiday sales, we are now looking to expand our team.

About the Role

We’re looking for a dynamic Travel Sales Consultant to help our families book the perfect football escape. You’ll respond to incoming enquiries, build tailored quotes, and support families from their first questions to final confirmation. You’ll also be part of a team that cares deeply about service, detail and making every trip feel special.

This role blends sales, service, and a love for travel. If you have experience in luxury or tailor-made travel, are commercially aware, and enjoy helping people plan exceptional holidays, we’d love to hear from you.

Key Responsibilities

• Handle inbound enquiries and deliver fast, accurate and thoughtful quotes based on each family’s needs.
• Convert enquiries into bookings and hit both individual and team sales targets.
• Maintain excellent product knowledge and build quotes that are competitive, clear, and high quality.
• Use our CRM to track leads and reach out at the right time — from birthdays to new course launches.
• Follow up on open quotes, understand barriers to booking, and work to improve conversion.
• Keep customer details accurate and up to date.
• Call guests post-travel to collect feedback and encourage repeat bookings.
• Build strong relationships with guests and suppliers alike.
• Collaborate with the marketing team to stay informed on promotions and feed in customer insights.
• Work closely with our operations and guest experience teams to ensure bookings are smooth and joined-up.

What We’re Looking For

• 2+ years in a travel sales role, ideally with luxury or tailor-made experience.
• Commercially savvy with a proven sales track record.
• Customer-focused and confident in building long-term relationships.
• A self-starter who’s proactive and motivated to hit targets.
• Strong attention to detail, time management, and organisational skills.
• Clear communicator and team player.
• Comfortable using CRM systems and booking tools.
• Travel qualification or destination knowledge a bonus.

Working Arrangements

• Full-time, Monday to Friday
• Based in our Reigate office
• Hybrid working: 3 days in the office, 2 from home (after probation)

Perks & Benefits

• 25 days annual leave + bank holidays
• Birthday day off
• Pension scheme
• Recognition awards throughout the year
• Team social events

Who You Are

You love sales, service and sport. You understand what makes a luxury experience feel personal. You care about detail, enjoy talking to people, and thrive in fast-paced environments. Most of all, you’re ready to do your best work as part of a team that’s growing fast.

Interested? Please send your CV and a short covering letter to [email protected].