Department: Business Admin Support
Location: Head Office, Chelsea House
Description
As Travel Coordinator, you will support our Buying, Merchandising & Design teams by managing travel arrangements for business needs across the UK and internationally, staying on top of the critical path and meeting schedules and co-ordinating diaries and other general admin duties such as stationery and expenses. This role ensures travel plans, and the departmental schedules are organised efficiently, cost effective, and in line with company needs. You’ll also assist with related admin and expense processes, working closely with team members to ensure all arrangements are accurate and well organised.
Responsibilities:
- Coordinate end-to-end travel arrangements for Product team members, including booking
- flights, trains, hotels, ground transportation, and ensuring all travel is within budget.
- Support with general office administrative duties such as ordering stationary and booking meeting rooms.
- Support the planning and scheduling of key meetings and product-related trips, working closely with internal teams to coordinate schedules across functions.
- Monitor and manage active travel plans, proactively resolving any issues such as delays, cancellations, or last-minute changes.
- Maintain accurate and well-organised records of all travel bookings, associated costs, itineraries, and related documentation.
- Process invoices and expenses for all travel and trips in a timely and accurate manner.
- Assist with administrative tasks related to travel and meeting logistics, such as preparing travel packs, compiling itineraries, and supporting documentation for attendees.
- Stay informed on current travel regulations, health and safety requirements, visa processes, and entry rules for relevant destinations to ensure all arrangements are compliant.
- Liaise with travel vendors and service providers, ensuring quality service and negotiating rates where possible.
- Provide occasional diary support for members of the product Senior Leadership Team across all functions and divisions, focusing on coordinating meeting and catering bookings where applicable.
Skills:
- Strong organisation and multitasking skills
- Great attention to detail and a problem-solving mindset
- Good communication and people skills
- Proficient in Microsoft Office
- Proactive and always thinking one step ahead.
- Comfortable handling last-minute changes or urgent requests
- Experience in managing expense reports and processing invoices
About Us
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
This role is based at our Head Office in West London. Check us out here on a map.
What we can offer you:
💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
💻 Flexible working is a given, on top of payday and summer early finish Fridays.
💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
🎓 Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
💰 A generous bonus scheme & private pension plan.
☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Keeping You Safe
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
