Turnstile operators

Company Description

Port Vale Football Club has a storied 150-year history and is a vital part of English football. As founding members of the Football League Second Division, we uphold a culture of high performance on and off the pitch. We are dedicated to community service in Burslem, reflecting our values of valiance, tenacity, and respect. Our club, Vale Park, is a place where everyone can belong, and we pride ourselves on being accessible to supporters of all ages and backgrounds. We focus on player development and aspire to continue our growth for another 150 years, enriching and inspiring our community.

Role Description

This is a casual on-site role for a Turnstile Operator located in Stoke-On-Trent. The Turnstile Operator will be responsible for managing entry points at Vale Park during match days and events. Tasks include checking tickets, providing directions, ensuring orderly access, and assisting with any entry-related issues. The operator will also maintain an accurate count of attendees and report any discrepancies or concerns to supervisors.

Qualifications

• Excellent customer service and interpersonal skills
• Attention to detail and accuracy in ticket checking and counting
• Ability to maintain order and handle crowds effectively
• Strong communication skills for providing directions and assistance
• Flexibility to work evenings, weekends, and public holidays
• Experience in customer service or a similar role is a plus
• A passion for football and knowledge of Port Vale Football Club is advantageous