Underwriting Services Executive

Job Title

Underwriting Services Executive

Entity

Rokstone

Department

Rokstone Operations

Reports to

Underwriting Services Manager

Location

London/Hybrid

SMF role

No

Certified role

No

Who We Are

Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards.

At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time.

We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop.

Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions.

Role Summary

We are seeking an underwriting services executive to join our London operations team.

You will be supporting Rokstone through an exciting period of growth. This role is integral to the Rokstone operations team, and we are seeking someone with a willingness to learn and work as part of our team, with a hands-on approach

Role Accountabilities

• General administrative duties include data entry, electronic filing, and creation of insurance documents.
• Inputting and updating policies/invoices/Endorsements and other ad hoc tasks on in-house systems.
• Provide any necessary ad hoc support to the Team Lead and other team members as needed.
• Resolving issues and discrepancies.
• Involved in company projects, if required.
• Any additional duties as assigned.

Role Requirements

• 1-2 years insurance experience
• At least 5 A-C Grade GCSE’s including English, Maths and ICT.
• Knowledge of London Market processes and terminology is desirable, not essential.
• Prior experience working at an MGA isn’t essential but advantageous.

Skills and Abilities

• Excellent computer knowledge including experience using excel and other Microsoft programmes.
• Ability to multitask, take care of conflicting priorities and work well under pressure.
• Able to build trust by operating with integrity and professionalism.
• Strong analytical skills.
• Flexibility and willingness to take on additional duties and work.
• Ability to work independently and as part of a team
• Data entry knowledge with good attention to detail

Management Duties

• No

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

FCA Conduct Rules

Under the Senior Managers and Certification Regime the FCA and Aventum expects that:

1. You must act with integrity.
2. You must act with due skill, care and diligence.
3. You must be open and cooperative with the FCA, the PRA and other regulators.
4. You must pay due regard to the interests of customers and treat them fairly.
5. You must observe proper standards of market conduct.
6. You must act to deliver good outcomes for retail customers.