Underwriting Technician

Underwriting Technician TT Club

Role: Underwriting Technician

Reports to: Portfolio Underwriter

Overall Objective of Role:

To support underwriters with technical and administrative back-up, in order that they may deliver a quick and accurate service. To be involved with team underwriting over time as led by the Senior Underwriter.

Main responsibilities:

• Be responsible for generating all regular underwriting documentation, including preparation of on-line policies and cover confirmations and ensure all underwriting administration is performed quickly, accurately, and issued within Contract Certainty guidelines.
• Field broker enquiries liaising with the team underwriters.
• Maintain accurate data on all Underwriting Systems.
• Manage renewal process and detachment process.
• Manage file administration.
• Have an awareness of the regulatory framework in which the Club operates and the importance of following procedures and maintaining good records.
• Be able to navigate the Club’s website.
• Take responsibility for ensuring underwriting procedures are followed and check work once it has been completed and before it is sent to the Underwriter for sign off.
• Assist audits as required.
• Assist Member/broker ‘service’ visits and social functions as required.
• Take responsibility for team issues such as lunch time and holiday cover, assist on the work front when there are absences, co-ordinate absence and generally assist with the efficient running of the team.
• Be available to train and mentor new staff, as required and agreed in advance.
• Have the ability to attain or existing knowledge of Underwriting Processes. Coupled with understanding of Underwriting Guidelines and Reinsurance programme. General awareness of the club; products offered, business structure and key objectives.
• Review MI data and exception reports to ensure all underwriting administration is performed quickly and accurately.
• Credit control coordination duties.
• Ensure all underwriting systems are used properly and consistently.

Person Specification:

• Demonstrate understanding of TT Club’s cover wordings, AT&C library and institute cargo clauses.
• Excellent IT skills – both bespoke systems and Microsoft and particularly excel.
• Excellent communication skills with customer service focus.
• Analytical mind-set and critical thinking.
• High level of accuracy and attention to detail.
• Flexible and adaptable with ability to work under pressure.
• A team worker but also able to work on own initiative.
• Prioritisation and time management competencies.
• Awareness of current regulatory environment/compliance issues.
• Experience with Oceanwide certificate software