Underwriting Transformation Consultant

• Use your underwriting expertise to help shape the design and build of NFU Mutual’s new Policy Administration System.
• Join NFU Mutual’s largest transformation programme, collaborating with other underwriting and business experts to drive real impact.
• Role can be based from Head Office or any of our regional service centres (Stratford upon Avon, York, Bristol, Glasgow, or Belfast) with monthly visits to Stratford Upon Avon and 80% working from home

About the role:

We’re on an exciting journey at NFU Mutual as we bring our insurance products on to a new platform and online through BRIDGE+, our internal transformational programme. As part of this evolution, we have a fantastic opportunity for an experienced Underwriter to join the programme as an Underwriting Transformation Consultant.

This is a unique chance to play a key role in shaping the future of underwriting at NFU Mutual. You’ll be at the heart of our Policy Administration System build. Using your underwriting expertise, you’ll help streamline processes and improve ways of working, allowing underwriters to focus on complex risks while enabling more straight-through processing for our agencies and sales & service teams.

In this role, you’ll:

• Translate underwriting appetite into practical rules and requirements.
• Design improvements to question sets and rule logic to enable more straight through processing and reduce non-value add referrals to Underwriting.
• Automate terms application to enable underwriters to focus on risk acceptance.
• Collaborate with workstreams across the Programme to shape policy management processes and operating procedures.
• Influence decisions that drive continuous improvement and deliver meaningful change.
• Support the wider programme with expert underwriting input including UAT scenarios and learning materials.

If you’re passionate about underwriting and excited by the prospect of driving meaningful transformation, this role offers a brilliant opportunity to make a real impact.

About you:

We’re looking for an experienced Underwriter with a strong continuous improvement mindset to help shape the future of our underwriting processes. You’ll bring a deep understanding of underwriting risks, best practices, and the UK insurance market, along with the insight to anticipate trends that may impact our business. Expertise in Policy Administration System (PAS) builds, systems changes, or Guidewire experience is also valuable.

We’re also looking for:

• Forward-thinking & problem solving mindset – You can think outside the box, challenge the status quo, and offer innovative ideas on how we adopt change and design more effective processes.
• Judgement & decision-making – You’re comfortable making impactful decisions, even with limited information, and can confidently weigh up long-term consequences.
• Strong collaboration skills – You build and maintain productive relationships at all levels, working seamlessly across teams and functions.
• Communication & influence – You can clearly articulate complex ideas, influence stakeholders, and constructively challenge viewpoints to drive positive change.
• Change & transformation experience – While not essential, experience in process improvement, transformation projects, or a PolicyCenter build would be a definite advantage.
• Agility & adaptability – You’re comfortable working in a dynamic environment, quickly adjusting to new information, shifting priorities, and evolving demands.

If you're ready to use your expertise to shape the future of underwriting, drive transformation, and influence meaningful change, we'd love to hear from you!

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards:

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £65,000 depending on experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual:

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.