- The ability to investigate, interview, and negotiate effectively
- A sound knowledge of licensing enforcement procedures
- An understanding of court processes and evidence handling
- Experience in producing clear, accurate, and well-structured documents, reports, and correspondence
- Confidence in maintaining accurate manual and digital records
You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.
Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.
You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.
Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.
Please note this role does not attract sponsorship.
