UPS Customer Engineer

Job Description

Duties & Responsibilities:

• Carrying out planned PMV on Vertiv/Emerson 48v DC Power systems across multiple customers premises including Vodafone, BT, Virgin Media.
• Assist with the resolution of technical issues whether remotely or onsite on our Vertiv DC Power Systems
• Carrying out assisting with new 48v DC Installs / commissioning
• After a probation period joining and covering on-call rota 1-7 weeks for DC and Low power ups
• Once trained on 380v HVDC system carrying out maintenance and support across multiple customers premises
• Assisting when required on battery builds /replacements and testing of UPS systems.
• To carry out the completion of post work paperwork and documentation on new DC power systems and maintenance visits
• Mobile data centers – Maintenance and callouts
  
  

Knowledge, Skills And Abilities

• Have previous experience of 48v DC and low power UPS is an advantage.
• Have electrical qualifications to 18th Edition desirable.
• Excellent organizational and time management skills.
• Working as part of a team and lone working.
• Self-motivated and capable of operating with minimal supervision.
• Valid ECS and first Aid card desirable.
  
  

Additional / Preferred Qualifications

• Excellent computer skills.
• Previous environmental service experience.
• Excellent customer service skills.
• Self-starter, ability to plan, organize and manage time effectively.
• Clean valid driving license.
  
  

Time Travel Needed

• 100%
  
  

OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength
  
  

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
  
  

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.