Urology - Rota Assistant

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Job Overview

We are looking for a proactive and highly organised Rota Assistant to join our Urology service at North Bristol NHS Trust. This is a key administrative role within a large and busy clinical department, supporting the delivery of safe and effective patient care.

Reporting to the Rota Coordinator, the successful candidate will help manage the day-to-day coordination of the clinical rota for approximately 30 consultants, 20 registrars, and 10 junior doctors and 20 nursing staff across two hospital sites - Southmead Hospital and Weston General Hospital. The rota covers on-call commitments, theatre sessions, and outpatient clinics, and plays a critical role in ensuring we maintain the appropriate staffing levels across all service areas.

What We’re Looking For:

• A well-organised individual with excellent attention to detail
• Strong communication and interpersonal skills
• The ability to manage competing demands and remain calm under pressure
• Previous experience in an administrative role (rota or NHS experience is desirable but not essential)
• Confidence in using computer systems (full training provided)
  
  

This is a great opportunity to be part of a supportive and friendly team within one of the largest Urology departments in the region. If you enjoy working in a fast-paced environment where your organisational skills can make a real difference, we would love to hear from you.

Main duties of the job

Main Responsibilities Include:

• Assisting in the preparation, maintenance and regular updating of the clinical rota
• Ensuring appropriate cover for all clinical areas including on-call shifts, theatres, and clinics
• Managing leave requests (annual, study, sickness) in accordance with departmental guidelines
• Liaising with medical staff, service managers and clinical leads to address and resolve rota gaps
• Distributing the rota to relevant teams in a timely and clear manner
• Supporting the department to remain compliant with junior doctor safe working hours and contractual requirements
• Providing general administrative support to the rota function as needed
  
  

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

We are looking for a proactive and highly organised Rota Assistant to join our Urology service at North Bristol NHS Trust. This is a key administrative role within a large and busy clinical department, supporting the delivery of safe and effective patient care.

Reporting to the Rota Coordinator, the successful candidate will help manage the day-to-day coordination of the clinical rota for approximately 30 consultants, 20 registrars, and 10 junior doctors and 20 nursing staff across two hospital sites - Southmead Hospital and Weston General Hospital. The rota covers on-call commitments, theatre sessions, and outpatient clinics, and plays a critical role in ensuring we maintain the appropriate staffing levels across all service areas.

What We’re Looking For:

• A well-organised individual with excellent attention to detail
• Strong communication and interpersonal skills
• The ability to manage competing demands and remain calm under pressure
• Previous experience in an administrative role (rota or NHS experience is desirable but not essential)
• Confidence in using computer systems (full training provided)
  
  

This is a great opportunity to be part of a supportive and friendly team within one of the largest Urology departments in the region. If you enjoy working in a fast-paced environment where your organisational skills can make a real difference, we would love to hear from you.

Person specification

Education/Training

Essential criteria

• Good general education including GSCE in Maths or English (or equivalent)
• Advanced keyboard and computer skills (Microsoft office)
  
  

Desirable criteria

• Patient Administration System (PAS) training
  
  

Work Experience

Essential criteria

• Experience working in a team, ability to demonstrate customer care skills, excellent written/verbal communication skills, ability to work under pressure
• Ability to work using own initative with excellent organisational skills and meticulous attention to detail, ability to exercise judgement and take responsibility for actions
  
  

Desirable criteria

• NHS Experience, previous experience managing rotas
  
  

Personal Attributes

Essential criteria

• Able to work flexible to meet the needs of the service, ability to act under direction from senior members of the team, ability to be calm and professional when working under pressure
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.