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Description
What To Expect
As Tesla’s growth trajectory increases as do our used vehicle trade and deliveries in volumes. In the
Used Cars business, we give Tesla cars a second life, providing customers with a similar experience as of
buying a new car, and ensure that every delivery made to customers is of top quality as they can expect
from us.
Our Used Car Refurb Supervisors are the front-line leaders of our used car refurb operation. They act as
brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations
as well as proactively developing team members to reach their full potential. We hire leaders who want
to run the business and be a part of our critical mission to accelerate the world’s transition to
sustainable energy.
Our Used Car Refurb Supervisors consistently deliver excellent results across both people leadership and
business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as
well as having a passion for true leadership and our brand.
Are you up for the challenge?
We offer:
A dynamic & fast-paced environment where inclusion, learning & collaboration are key to successThe chance to work with innovative technology, advanced tools and softwareOngoing training and development to help you grow your skills and careerA competitive compensation and benefits packageA safe, clean and fun workplace
What You'll Do
Supervise the health and safety compliance across the location, setting the tone and always leading by exampleOversee and lead a team of used cars service technicians to achieve results and set targets.Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.Plan, prepare and distribute work based on skill level, capacity and resourceMonitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidentsIdentify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfullyResponsible for tooling inventory management, cost controls, and tool ordersEnsure that work standards and available procedures are up-to-date accurate and that all work is compliantHold daily meetings with the team, outlining expectations and workload for the day aheadAct as the main point of contact with partner teams to ensure smooth business continuityMotivate, lead and inspire the team in continuous improvements and efficienciesLiaise daily with internal teams within the used car refurb center, service, sales and delivery teams
What You'll Bring
A proven background of leading an organization or national business functionStrong bias for data and impact drivenAbility to move between a high-level, holistic business approach and communicating with employees on a grass-roots levelExcellent organization skills, with experience of high-level reportingExperience of working in an agile environment, where you have responded quickly to changing business needsSafe to drive: We require you to hold a driver’s license.Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.You are willing to travel when needed Eligible: to work in UK
, Tesla
