Used Car Sales Advisor - Manchester, Trafford Centre

What To Expect
As a Used Car Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Used Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla Certified Pre-Owned to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.

Internally, you will be a key player in the definition, implementation, and success of our new Certified Pre-Owned Program, having a critical eye for needed improvements and developments and working collaboratively with the HQ team.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

We Offer:

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.

Contribute actively to the refinement and success of the Certified Pre-Owned program, offering valuable feedback on customer experiences and aiding in product development and process optimization.

Work hand on hand with other departments to ensure the reduction of dwell and increased profitability of our Used Car Business (operations, refurbishment, etc.)

Create exceptional customer experiences that surpass expectations, fostering enduring customer relationships.

Consistently meet or exceed sales targets and performance metrics.

General duties:

Operate with a flexible mindset to support sales and delivery needs across the team

Ensure that customer details and all actions are accurately tracked and updated in our internal systems

Execute on and share best practices with and across your Tesla location

Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs

In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done

Manage any additional duties to support wider business requirements

What You'll Bring

Passion for Tesla's mission and products, and a desire to share this with others

Excellent communication skills and the ability to build rapport with customers

The ability to explain complex topics to customers in simple terms

Focus on educating and understanding customers' needs

Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines

Strong attention to detail and organizational skills

Ability to work independently and as part of a team

Understands English language and communicate in it when needed

Valid driving license held for 2 years and over

At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Used Tesla Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.

, Tesla