Are you passionate about improving public services through design and innovation?
We are offering a Level 3 User-Centred Design apprenticeship opportunity within our Digital Services team. This role is ideal for someone looking to start a career in user-centred design, user research, and service improvement.
In this apprentice role, you’ll learn and support the design and delivery of digital products and services that are simple, accessible, and meet user needs. You will be contributing to meaningful improvements in how people provide, access and experience services.
You Will Be Supported Through
- A structured apprenticeship programme with learning modules
- On-the-job training and mentoring from experienced UCD professionals
- Opportunities to shadow and contribute to real projects
- Regular feedback and development reviews
The role will be hybrid, with the opportunity to work from home as well as a requirement to come into our office in Cardiff.
THIS POST IS FIXED TERM/SECONDMENT FOR 24 MONTHS
As a User-Centred Design Apprentice, You Will
- Support the user research design and delivery of digital products and services
- Gain hands-on experience across the disciplines of user research, service design, business analysis, and content design
- Learn how to understand users, define problems, and co-create solutions.
- Develop foundational skills in user-centerd design within a public health context
- Contribute to meaningful improvements in how people provide, access and experience services
Full details can be found in the job description and person specification.
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘
Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
For further details / informal visits contact: Name: Monika Swiatek Job title: Principal Service Designer Email address: monika.swiatek@wales.nhs.uk
