User Experience Designer

You’ll be responsible for designing consistent, effortless, digital experiences. We’re looking for someone who demonstrates creative and analytical thinking and delivers effective UX/UI solutions. You’ll have an eye for visual interaction design, coupled with excellent communication skills to champion UX thinking with product owners and developers. You'll also have the ability to lead UX projects and maintain a focus on collaborative problem solving.

We’ll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping.

How will I add value in this role

• ?Delivers impactful solutions that solve customer problems and move business metric
• sEnsure the UX process is followed, and decisions are made based on research and dat
• aAble to measure success of design wor
• kSupport the delivery of product roadmaps, working with the Product Owners and Dev team
• sEnsure a smooth handover to development and ensure what is developed matches the desig
• nShare best practice and new innovations that you come across in the wider industr
• yContribute to growing a customer-centric culture by helping the business understand what UX/UI is and how we add valu
• eContribute to the design system by creating and documenting components to be used throughout the digital experienc

e
What do I need in order to deliver in the rol

• e?You have a strong understanding of Design thinking, Accessibility and Design Systems and why they’re important in order to communicate the importance to stakeholders and get buy-i
• n.You’ll be highly proficient in using Figma and have experience of contributing to design syste
• msYou can identify and compare the best processes to use, including measuring and evaluating outcome
• s.You're a champion for the customer’s voice and you support and challenge teams to make sure design decisions are backed by data and insigh
• tsYou can facilitate workshops and work collaboratively with a range of stakeholders to solve proble
• msHave experience of agile worki
• ngYou’ll be able to work in a fast paced, ever-changing environme
• ntYou can absorb large amounts of conflicting information and use it to make simple desig
• nsParticipate in user research and testing activities and draw the insight needed to make informed and user centred design decisio
• nsWork closely with stakeholders to ensure what is designed is commercially viable and technically feasib
• leDemonstrate behaviours aligned to our values of we challenge, care and comm

it

Be Yourself. Make an Impact. Join

Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be your

self.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it

work.
What W

• e OfferFlexible hybrid working – with a minimum of 50% office presence to support teamwork and con
• nectionCollaborative office spaces designed for creative thinking and inn
• ovationFree on-site parking at our
• officesGenerous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more
• days!)Private healthcare for all em
• ployeesCompetitive pension scheme and performance-related bonus opport
• unitiesFree broadband for all em
• ployeesLife event gifts – celebrating milestones like marriages and
• birthsInclusive employee networks – open to all, supporting peer connection and thought-provoking conver
• sationsSalary sacrifice scheme – save on dental, gym, a
• nd moreBig retail and leisure di
• scounts3 paid volunteering days a year – because making a difference matters to