User Researcher
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Methods is currently looking for a Senior User Researcher on a contract basis.
Client: Government Department
12 months contract
On site 3 days per week either Leeds, Manchester or Newcastle
Day rate: £500pd inside IR35 – maximum
User Research:
- Recruit and Engage Diverse Participants
- Identify and involve users with a range of care needs and digital confidence levels to ensure inclusive insights.
- Conduct Contextual and Task-Based Research
- Observe users interacting with PoC prototypes to uncover usability issues and unmet needs.
- Synthesize and Share Findings Rapidly
- Produce actionable insights in short cycles to inform iterative design and delivery decisions.
- Validate Assumptions and Hypotheses
- Test key service assumptions (e.g. simplified eligibility flows) with real users to reduce risk.
- Support Continuous Discovery
- Embed research into agile ceremonies and ensure findings are visible and used by the whole team.
Tools: MS teams, forms, lucidchart, lookback/dovetail, UR library, gov.uk design systems
Skills: Qualitative research, usability testing, inclusive research, synthesis and reporting
Other: Experience working at an Enterprise level, strong experience in building accessible, secure digital services, ability to work in agile, cross-functional teams, comfortable working with policy, design, and data colleagues to shape end-to-end services, experience in GDS service assessment preferable, strong communication and influencing skills
More details available after application
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