Verification Specialist

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Key Information

Job title: Verification Specialist

Salary: Circa, £49,000

Grade: Band 2

Contract type: Perm, TfL

Reference: 1552

Location: Stratford

Application closing date: Sunday 7th September 2025 @ 23:59

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview Of Project/role

The Verification Specialist is responsible for the development and implementation of the necessary measures to support and develop assessors and validate the quality and effectiveness of the assessment aspects of the competence management system to ensure they are being delivered as intended.

Key Accountabilities

• Work regularly with competence assessors to discuss and monitor quality assurance issues relating to assessment and provide support, advice, guidance and updates to them.
• Identify assessor learning needs and ensure findings are addressed so that assessors remain professionally and occupationally competent.
• Ensure assessors’ judgments are consistent to maintain standardised quality assessment.
• Check the quality of competence assessments to determine the use of appropriate competence standards, methods of assessment and the consistent use of the procedures and work instructions developed for the CMS.
• Conduct sampling and other checks on the current competencies of managers operating the system.
• Support the planning and delivery of assessor standardisation meetings.
• Plan and undertake other assurance activities as required under the Quality Assurance programme and assist in the delivery of findings and recommendations.
• Produce and maintain auditable records related to the application of the verification process.
• Support the CMS audit and review programme as directed by the Competence Compliance and Assurance Manager.
  
  

Skills

Skills, Knowledge & Experience

• Ability to effectively plan and organise own workload and work to strict deadlines
• Demonstrate effective communication skills and able to build good rapport amongst peers
• Ability to evaluate the effectiveness of a system database e.g. CMS
• Excellent organisational and time management skills
• Proficient in MS Office, in particular, Word and Excel
  
  

Knowledge

Essential

• Level 4 Internal Quality Assurance of Assessment Process and Practice (or previous equivalent V1/D34)
• Knowledge of railway operations and maintenance activities
• Knowledge and application of competence management systems and internal verification activities
  
  

Desirable

• Relevant experience in auditing (OHSAS 45001, ISO9001)
• Knowledge of relevant Health and Safety Legislation
• Associate membership of a relevant professional body
  
  

Experience

• Experience in assessing and verifying competence within a highly regulated industry
• Experience in developing high standard feedback reports
• Experience in identifying and implementing corrective actions and recommendations
• Experience in developing and promoting best practice at an industry level
  
  

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your CV and a two-page covering letter.

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images

The closing date for applications is Sunday 7th September 2025 @ 23:59

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel
  
  

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.