Linnaeus

Veterinary Referral Administrator

Company
Location
West Buckland, England, United Kingdom
Posted At
8/8/2025
Description
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Cave Veterinary Specialists are recruiting for a friendly and professional Referral Liaison Administrator to join their team based in West Buckland, Wellington. This is a full-time position working 37.5h per week and 1 in 4 weekends.

Fixed-term contract end date 31st Dec 2025. Possibility to extend.

We are looking for an experienced administrator to join our referral department liaising with referral vet practices and co-ordinating their client referrals to our outstanding specialist hospital.

  • Prioritise appointments by liaising with our vet specialists
  • Schedule referral appointments
  • Managing the referrals inbox
  • Manning the emergency phoneline

The ideal candidate will be

  • Compassionate when dealing with clients
  • High level of IT competency
  • Excellent telephone manner
  • Work well within a team

What We Offer

  • 5-weeks holiday plus bank holidays and birthday leave
  • Employer contribution pension scheme
  • Life assurance
  • E-car salary sacrifice scheme
  • Enhanced equal family leave
  • Extensive internal and funded external CPD

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an experienced team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

About Us

At Cave Veterinary Specialists, our top priority is to provide outstanding specialist care to our client’s pets.

We have a team of highly experienced clinicians and veterinary nurses working with state-of-the-art equipment and technology, which enables us to treat the most complex and challenging cases our motto being Clinical Excellence, Personal Care.

We pride ourselves on being a very friendly, supportive, and approachable team and offer a fantastic induction service to anyone who joins us.

Cave Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

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