Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Corporate Technology is responsible for the operation, development and support of all applications across all areas of the business. Corporate Technology ensures IT strategy, architecture and solutions are aligned to business requirements. This role reports to the CISO and is part of the Risk, Security and Control (RSC) team. RSC are collectively responsible for ensuring IT Security and Risk is managed through Identity and Access Management and Cyber Security. Additionally, RSC ensures all risks are recorded and where possible mitigated and IT controls, procedures and policies are implemented successfully.
NUMBER OF DIRECT REPORTS
3 direct – Full Team size of 30
MAIN PURPOSE OF THE ROLE
An exciting opportunity is available to join this group for a senior experienced leader with a technical background in identity, PAM and Access Management. They will lead the team and provide the technical capability to support the creation of a strategic direction for IAM. This will include the tool set choices, supporting and maintaining the overall service health, managing vendors and ensuring the direction taken aligns with the overall strategic objectives of the organisation.
The team handles day to day management of all Authentication, Privileged Access Management and Access Management needs of the business achieved by the following tools: Active Directory on premise, Entra ID for Cloud, CyberArk and RSA IG&L. There will need to be close co-ordination with the RSC and Infrastructure Teams. All technical documentation and platform standards must be kept up to date and technical direction and strategy must be developed and enhanced as required.
The successful candidate will be a very experienced leader and must familiarise themselves with the processes and procedures of the Bank quickly to be able to support and oversee the day to day platform and operational management. They must also provide the team with coaching and mentoring on best practice in the disciplines they are responsible for. Candidates will be expected to articulate complex technical matters in plain English to earn the support of senior management stakeholders and those technically less experienced. The role requires an excellent team player; a self-starter with a motivation and desire to seek out & deliver improvements and a drive to build the team and promote future platform opportunities for approval and funding. Experience of managing personnel both onshore and offshore is essential.
Candidates applying for this role must be able to demonstrate senior leadership and management skills, with around 10 years of experience, have an in-depth knowledge of Identity Management, Privileged Account Management technologies through either a Systems Engineer qualification or proven experience working in these specialities. Candidates should also be able to demonstrate practical experience and insight gained through similar roles including in-depth troubleshooting and team leadership skills.
KEY RESPONSIBILITIES
- Provide strong and experienced leadership.
- Govern and advise on technical direction for Authentication, PAM and Access Management, especially through technical workshops and 1:1 coaching sessions, to ensure alignment to business strategy.
- Creation and maintenance of technical guides to convey facts simply and effectively to both peers and those less experienced.
- Daily management and maintenance of the Authentication, PAM and Access Management platforms, ensuring service availability; health and performance monitoring & alerting and the maintenance of operational & technical documentation.
- Balance technical fact / opinion against business risk / delivered service to provide well thought through guidance to support technical staff with incident; problem investigation and project decisions.
- Proactively initiate investigations for improvements for standard operating processes and procedures, utilising the current owned / licensed tools available, to evidence and escalate issues to the management team. Candidate should be comfortable in communicating with all levels of the management hierarchy.
- Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight areas of focus / improvement and on-going change.
- Play a leading role in documenting, presenting and using direct communication to map software lifecycle, create work breakdown structures (WBS) and the appropriate supporting documentation to ensure that the software remains current and supportable without disruption to the organisation.
- Lead technical delivery, supporting the programme and project managers delivering specialist tasks to time and cost.
- Work with the problem management function under the ITIL framework to investigate potential issues through to a timely resolution.
WORK EXPERIENCE
Apart from strong managerial experience, candidates must be able to demonstrate an advanced level of knowledge and experience in the following technical areas:
- Microsoft Active Directory – Advanced trouble-shooting and configuration
- Microsoft Active Directory – Experience of global 10,000+ user multi-Forest Environment
- Entra ID – Advanced troubleshooting and configuration
- Entra ID – management via Powershell modules and Graph API
- CyberArk Privileged Access Management
- DNS configuration and advanced troubleshooting
- Group Policy Objects
- Quest Change Auditor
- Quest Forest Recovery Manager
- Active Directory Certificate Services
- Active Directory Federated Services
- Azure AD Connect configuration
- Azure AD Connect Connectors, sync rules and metaverse queries
- Entra ID Conditional Access Policies
- SSO implementation via SAML and OAUTH
- Powershell script creation
- Powershell Automation and centralised management
- Multi-Factor Authentication configuration via MS Authenticator
- User Lifecycle Management
- Role Based Access Control
- Access Management Systems (general)
- RSA IG&L troubleshooting and configuration
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential
- An experienced leader
- To a certified level in around half of the work experience subjects above.
Preferred:
- To a certified level in more than half of the work experience subjects above.
Education / Qualifications:
Essential
- Degree or equivalent experience
PERSONAL REQUIREMENTS
- Personal alignment to MUFG Values
- Integrity & Responsibility
- Professionalism & Teamwork
- Challenge ourselves to grow
Personal alignment to EMEA Cultural Principles- Client Centric
- People Focused
- Listen Up, Speak Up
- Innovate & Simplify
- Own & Execute
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Strong numerical skills
- Excellent Microsoft Office skills
- A confident approach, with the ability to provide clear direction to your team
- Excellent managerial/leadership experience
- The ability to lead a high performing team
- A strategic approach, with the ability to lead and motivate your team
- The ability to articulate and implement the vision/strategy for the RSC department
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
