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VIP Hospitality Host & Hostess - Burnley FC
(Please note that you must hold a valid DS SIA licence for this vacancy, however, we have similar roles which do not require this licence detailed on our website)
£13.75 Per Hour
G4S Events Team are looking for VIP Hospitality Host/ess (SIA) to join our Hospitality and Front of House teams, working at Burnley FC and other events in the surrounding areas.
Burnley is a key location for G4S Events – not only will you be working at Burnley Football Club, but you will also have an opportunity to be part of broader music and sporting events across the region. If you’re open to travel we even have opportunities to be part of some of the biggest events across the UK.
Requirements
- Previous experience in high-end customer service or luxury / VIP hospitality environments
- Exceptional interpersonal and communication skills
- Impeccable grooming and presentation
- Able to remain calm under pressure
- A team player with a proactive attitude and great attention to detail
You will also need to be available for the majority of the match days, which could be during the evening or at the weekend.
Our VIP Hospitality Host/ess team provide a visible reminder that safety is our number one priority for visitors and staff. Which means you could be inside or outside, on your feet showing people where to go, checking tickets at entry and monitoring the crowd. Wherever you are, you’ll be the fun, helpful and friendly face representing G4S.
As a VIP Hospitality Host/ess you will be responsible for:
- Carrying out pre and post event safety checks, ensuring compliance with safe working procedures
- Greeting and escorting VIP guests with professionalism and discretion
- Providing a high level of customer service in line with company policy
- Liaise with internal staff to coordinate guest requirements
- Manage VIP lounges, suites and hospitality areas with efficiency and care
- Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
- Monitoring visitors, crowd movements and behaviour to identify potential issues or incidents and to take appropriate action as necessary
- Dealing with visitor/crowd disruption
Benefits
- Perks at Work Scheme - access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.
- WeCare - A full range of virtual health and wellbeing services that offers you and your family 24/7 access to thousands of experts such as medical, dental, financial and legal services.
- Holiday Leave
- Career progression
- Training Opportunities
- Free travel (to qualifying events).
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.
- Total workforce includes employees and subcontractors
