Job Description
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you ready to lead a high-performing team and make a tangible impact on housing standards in Lewisham? We’re looking for a dynamic and driven
Voids Manager to join our Repairs service and take the lead in transforming empty properties into safe, high-quality homes for our residents.
As Voids Manager, you’ll be responsible for delivering a responsive, efficient, and customer-focused voids service. You’ll manage a flexible workforce and subcontractors, ensuring that properties are turned around quickly, safely, and to the highest standards—minimising rent loss and supporting our wider housing goals.
What’s the role? ……
The Voids Manager leads the turnaround of empty properties into safe, high-quality homes. This role oversees operational delivery, contractor performance, and team coordination to ensure voids are completed efficiently, cost-effectively, and to a high standard. It’s a key leadership position within the Repairs service, focused on minimising rent loss, improving customer satisfaction, and driving service excellence.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What We’re Looking For
We’re seeking a proactive and experienced leader to manage our in-house voids service. The ideal candidate will:
- Lead a high-performing team delivering efficient turnaround of empty properties into safe, high-quality homes.
- Demonstrate strong operational and financial management, including forecasting, budgeting, and performance reporting.
- Manage contractors and internal staff to ensure quality, compliance, and customer satisfaction
- Drive service improvement and innovation, with a focus on achieving KPIs and maximising productivity
- Handle sensitive data and oversee stock/materials, ensuring safe keeping and accurate systems management
This role is critical to maintaining housing standards and minimising rent loss, and it requires someone who can balance strategic oversight with hands-on delivery.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
- IOSH and NEBOSH health and safety qualification
- Full UK driving license
- Weekend working is required for this job
- The job is subject to a Basic Disclosure DBS check
The recruitment process is anonymous and we don’t accept CV’s.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Dean Cooper, Head of Repairs
[email protected]Please click here to view the Job Description and Person Specification
Salary
£61,836-£64,032 per annum (P08)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email
[email protected] and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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